Family Support Worker

2 weeks ago

Largo, United States Family Support Services of Suncoast Full time

_Join our team at FSS and enjoy comprehensive benefits including but not limited to:_
- _Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education._
- _Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered._
- _Dental Plan: Enjoy an employer-paid dental plan for our valued employees._
- _Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance._
- _Well-Being Program: Stay healthy and engaged with our highly interactive well-being program._
- _Paid Time Off (PTO): Relax and recharge with our generous PTO plan. You can even earn three additional days per plan year_
- _Bereavement Leave: We offer 3 paid days of bereavement leave annually to ease the burden during a family member's passing._
- _Paid Holidays: Enjoy the 12 holidays without the worry of receiving a paycheck (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate_
- _401k Plan with Matching: Secure your financial future with our 401k plan and employer matching._
- _Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Employee Assistance Program (EAP), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more._

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

**Job Summary**:
The Family Support Worker (FSW) serves as a paraprofessional employee providing transportation services to children under the care and supervision of the State of Florida, supervises parent-child visitations, and ancillary support services to the Family Care Management program, including submitting referrals, scanning, and any additional tasks as needed. This position will be part of our direct service personnel.

**Essential Duties**:

- Establishes and maintains an exemplary customer service standard in the delivery of services to children, families, community providers and other Family Care Management staff.
- Coordinates and executes necessary transportation for children in an efficient and timely manner.
- The Family Support Worker is also responsible for fulfilling the responsibilities of the Visitation Interaction Program, and ensuring all FSW activities are documented in the FSFN database.
- Participate in on-call requirements of the Agency and procedure. 10%
- Participates in Family Support Coordinator staff meetings as scheduled by immediate supervisor.
- Other Duties As needed

**Available Shifts**:

- M-F 3pm-11pm

**Minimum Qualifications**:

- **Education**:_High school diploma or equivalent required.
- **Experience**:_Prior successful work-related driving experience preferred. Proven safe driving record required. Driving records will be checked using Motor Vehicle Records from the department of Motor Vehicles. Familiarity with community services in the area. Prefer child welfare experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to:_
- Represent self and the organization in a professional manner
- Relate to wide diversity of youth and adults.
- Work independently with little direct supervision
- Think and write creatively
- Assess a situation and make appropriate recommendations/ decisions
- Research, organize and analyze data
- Solve problems and to think through critical, time sensitive issues
- Establish and maintain relationships
- Work collaboratively with staff at all levels in the organization
- Follow through on commitments, projects and responsibilities
- Communicate effectively through writing
- Speak effectively before small and large groups
- Calculate figures and amounts
- Drive long distances
- Maintain confidential information
- Work flexible schedules
- Skills:_
- Strong Written and Verbal Communication
- Safe driving skills and practices
- Engagement, assessment, and de-escalating
- Strong follow-up and follow through
- Strong organizational and time management
- Proficiency in Excel and Microsoft Word
- Other Requirements:_
- Clear a Level II background screening.
- Clear a reference check.
- Clear a local background check from the County in which you reside.
- Clear a substance abuse screen.
- Provide a copy of all degrees prior to your first day of employment.
- Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
- Provide copy of automobile insurance.
- Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.

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