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Operational Data Analyst

3 months ago

Largo, United States FAMILY SUPPORT SERVICES OF NORTH FLO Full time
Job Details

Job Location
Family Support Services CMO - Largo, FL

Position Type
Full Time

Education Level
2 Year Degree

Description

Operational Data Analyst

Join our team at FSS and enjoy comprehensive benefits including but not limited to:
  • Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
  • Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered.
  • Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
  • Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
  • Well-Being Program: Stay healthy and engaged with our highly interactive well-being program.
  • Paid Time Off (PTO): Relax and recharge with our generous PTO plan. You can even earn three additional days per plan year
  • Bereavement Leave: We offer 3 paid days of bereavement leave annually to ease the burden during a family member's passing.
  • Paid Holidays: Enjoy the 12 holidays without the worry of receiving a paycheck (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate
  • 401k Plan with Matching: Secure your financial future with our 401k plan and employer matching.
  • Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Employee Assistance Program (EAP), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.
The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

This position involves the input and management of data in a variety of systems both internal and external.
Duties include:

• Focus on data quality and integrity and work with users to proactively ensure correct entry of information into data sources
• Liaison between operations and Mindshare to ensure increased utilization of data to drive operational performance
• Proactively monitor operational performance and bridge understanding of data analysis with operational performance to drive positive outcomes for our children and families
• Serve as an operational liaison between our Senior Data Analyst and case management staff to interpret data needs and data output
• Maintenance and preparation of existing reports including Excel pivot table charts and slicers in a timely manner.
• Assist with data clean-up activities in various systems
• Analysis of current processes and improvement to existing processes, systems, and reports
The ideal candidate must possess one of the two spheres of knowledge:
• A deep knowledge of child welfare, the data that supports decision making, and how to obtain that data from various systems.
• In depth knowledge of data modeling tools and techniques
Additionally, expert knowledge of Excel including pivot tables and charts is required.

Essential Duties:
  • Perform review and analysis of FSSNF data, including comparative analytics to assess trends on a macro- and micro-level.
  • Answer ad-hoc data requests, as requested, by internal stakeholders to include narrative analysis and recommendations.
  • Develop and share expertise in FSSNF data systems including-but not limited to-Qlik, FSFN, Mindshare, etc. 15%
  • Maintain and update data sources to ensure data integrity.
  • Conduct quality review of Performance Analytics team products and reports.
  • Other duties as assigned. As needed
Qualifications

Minimum Qualifications:

Education:

Minimum Associates Degree Required

Experience:

Minimum of 1 to 3 years' experience in data analysis

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:
  • Proficiency in Microsoft Office and expert in Excel.
  • Knowledge of child welfare systems
  • Presentation skills are required for leading training sessions.
  • Outstanding organizational skills.
  • Possess excellent verbal and written communication skills, hold critical information confidentially and in a secure setting.
  • Ability to manage multiple priorities.
  • Ability to work independently and utilize initiative, ability to be organized and meet strict deadlines.
  • Ability to develop, interpret, adapt and apply guidelines and procedures.
  • Ability to adhere to details.
  • Excellent knowledge of web based applications and data validation functions.
  • Strong skills in problem solving.
  • Ability to understand legal documents.
Additional qualifications preferred but not required:
  • Knowledge of business objects
  • Knowledge of data warehousing and analytics
  • Knowledge of SQL and database design
Licensure, Certification, and/or Registration:

Valid driver's license.

Other Requirements:
  • Clear a Level II background screening.
  • Clear a reference check
  • Clear a local background check from the county in which you reside.
  • Clear a substance abuse screen.
  • Provide a copy of all degrees prior to your first day of employment.
  • Provide a copy of all certifications and degrees prior to your first day of employment.
  • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).

Family Support Services team members follow 5 core values:

Partnership:At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity:Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at c6.hr@rfssnf.org.