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Administrative Assistant/receptionist

3 months ago

Lowell, United States Indiana Waste Service Full time

Indiana Waste Service currently has a full-time Customer Service Representative/Administrative Assistant position open at our office in Lowell, IN. Applicant will work primarily as a Customer Service Representative while conducting a variety of administrative duties as part of a team.

**Responsibilities**:

- Resolve customer questions and complaints respectfully and professionally.
- Provide service quotes, complete onboarding of new customers and schedule service.
- Process payments, contact customers regarding past due accounts.
- Invoice customers.
- Work as a team with the route supervisor, sales, drivers and other office staff.
- Carry out administrative duties and other areas of responsibility deemed appropriate by the manager.
- Hours 7:30am to 4:30pm with ability to work longer when needed.

**Required Skills**:

- Ability to multi-task at a high level in a fast-paced environment.
- Strong decision-making, problem-solving and time-management skills while taking initiative.
- Strong organizational and planning skills with attention to detail.
- Professional attitude with integrity while maintaining confidentiality within and outside the company.
- Honest, trustworthy and reliable
- Knowledge of the following programs: Excel, Word, Windows, Outlook,

Pay: From $20.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Administrative Assistants & Receptionists: 2 years (preferred)

Ability to Relocate:

- Lowell, IN 46356: Relocate before starting work (required)

Work Location: In person