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Customer Operations Associate
2 months ago
Job responsibilities:
- Scheduling/routing
- Follow up with member for install date and time frame (Day before and day of)
- Provide product support, solutions & additional product information
- Quality control of jobs on client portal (confirming pictures, signature from member, installer notes, closing the jobs on, Closeout call/survey)
- Occasional transfer of job information from client portal to in-house business portal
**Requirements**:
- Excellent verbal and written communication skills
- 1+ year(s) of customer service experience
- Strong desire and passion to help and serve others
- Ability to follow procedures and responsibilities
Pay: From $21.52 per hour
**Benefits**:
- 401(k) matching
Shift:
- 8 hour shift
Work setting:
- In-person
Application Question(s):
- What makes you a good fit for this role?
Ability to Commute:
- Brea, CA 92821 (preferred)
Work Location: In person