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Professional Academic Advisor/retention Support

4 months ago


Lowell, United States University of Massachusetts Lowell Full time

**Job no**: 523652

**Position type**: Staff Part Time

**Benefit Status**: Non-Benefited - Non-Union

**Campus**: UMass Lowell

**Department**: Center for Learning

**Salary**: $23-$25 Hourly

**Applications Open**: Jun 07 2024

**Applications Close**:
**General Summary of Position**:

- General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
- Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
- Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
- Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
- Routinely maintain and update undergraduate student records online via Salesforce CRM.

**Minimum Qualifications (required)**:

- Bachelor's Degree with experience in higher education.
- Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
- Working knowledge of academic support and success practices.

**Special Instructions to Applicants**:
This is a part-time, temporary, non-unit, non-benefited position.