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Student Services Specialist

3 months ago

Chandler, United States Maricopa Community Colleges Full time

**Hiring Salary Range**:
$18.82 - $23.55/per hour DOE

**30K Livable Wage**:
MCCCD is committed to a $39,145.60 annual Livable Wage: $18.82/hour (rounded) for regular full-time employees

**Grade**:
109

**Work Schedule**:
Monday, 9am - 6pm, Tuesday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm

**Work Calendar**:
12 Months

**Maricopa Summary**:
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges

About Us

What's Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers

**Benefits**:
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

- 20 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:

- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr** **online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community)

**Job Summary**:
Student Services Specialist position perform enrollment services functions providing student support services for the college in the areas of admissions, records and registration, call center, and Coyote Welcome Desk. Working in a fast-paced, high-energy One Stop Enrollment Center, this position provides comprehensive admissions, records, registration, and payment-related services to new and continuing students with a high level of accuracy and exceptional customer service. Utilizes strong problem-solving and communication skills to assist students with a wide range of enrollment services questions. Embraces a service-first, solutions-focused, teamwork environment, working with a diverse population of students, faculty, and staff to help students achieve their academic goals. The person hired for this role will serve a diverse population of students, staff, faculty and community members in all areas of enrollment services.

**Essential Functions**:

- 40% - Supports the Office of Admissions, Records and Registration with the day-to-day functions related but not limited to; general admissions, registration, transcript evaluation, data entry (transcripts, processing/retention), graduation, front-line or multi-phone service, and international student admission. Student, faculty, and staff support; enrollment verifications and other student related documents.- 30% - Performs general office functions such as; answering phones, faxing, preparing correspondence, and other duties as assigned commensurate to grade level of position.- 10% - Assists with Special Admissions population including high school partners.- 10% - Assists with coordination of projects for special enrollment populations.- 10% - Provides administrative support which may impact service to other areas of Student Affairs.**Minimum Qualifications**:
Associate’s Degree from a regionally accredited institution, and one (1) year full-time equivalent of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development