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Inside Sales Rep

3 months ago

Rancho Cucamonga, United States Case Paper Co Inc Full time

Case Paper is not your typical paper company. We're "On the Roll" in 2024 and poised for growth. Our core values are **(1) Flexible, (2) “Own It”, (3) Reputation Matters, (4) Teamwork**, **and (5) Humor.** We are always looking for those who can aspire to improve our workplace atmosphere through honest hard work, a great attitude, a little bit of curiosity, and a big sense of humor.

We’re hiring for a superhero, also known around here as a**:Inside Sales Representative (Part-time to start) (20-30 Hours per week) **What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position will have primary responsibility to ensure that customers—both internal and external—are delighted with our products and service. If that’s not specific enough for you, try this list on for size:

- Enter all customer orders and ensure order entry accuracy and ERP data integrity
- Communicate effectively and professionally with customers, internal departments, and sales.
- Assist with answering phones and relaying messages.
- Process or assemble product sample requests.
- Understand issues stemming from customer complaints/claims and communicate root cause and countermeasures to customers
- “Other duties as assigned” (of course we would add this one)

Do you have what it takes?

We’re ideally looking for a teammate with at least one (1) year of relevant work experience in manufacturing operations, customer service, and/or continuous improvement. It would be super if you had experience in a manufacturing environment and even better if you have worked in packaging, print, or web handling. This experience will help you to move quickly up the learning curve (we will avoid any tired clichés like “hit the ground running”). However, if you are a go-getter with a great attitude and willingness to learn, let's talk.

Lastly, some other job details: You’ll need to be eligible to work in the U.S. without visa sponsorship to throw your hat into the ring for this one. This job is located in Rancho Cucamonga, California.

The “Silver” Lining

Case Paper is a family-owned company, and we care about our people. We value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status, or favorite ice cream flavor (but Rocky Road really is the best). The position may become full-time after an initial period of 60-90 days. Once fulltime, we're offering a market-competitive salary based on experience. In addition to salary, we offer paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical and dental insurance. We also offer optional life, short-term disability, long-term disability, and accident insurance. But most important, you’ll have a chance to make awesome products and work with fantastic people who are great at what they do. Not a bad reason to start part-time and show what you can do so it becomes a full-time arrangement