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Inside Sales Representative

2 months ago

Rio Rancho, New Mexico, United States HP Development Company, L.P. Full time
Job Summary

This role is responsible for proactively engaging with potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process.

The ideal candidate will leverage in-depth product knowledge, effective communication, and persuasive skills to identify customer needs, address concerns, and ultimately close deals.

The role involves collaborating with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Key Responsibilities
  • Identify and research potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
  • Evaluate leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
  • Develop a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
  • Lead market penetration campaigns while training and coaching other inside sales representatives.
  • Deliver compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
  • Manage and update CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
  • Stay informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
  • Collaborate with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
  • Provide regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.
Requirements
  • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
  • Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
Preferred Certifications
  • Certified Inside Sales Professional (CISP)
Knowledge & Skills
  • Business Development
  • Business Planning
  • Business To Business
  • Cold Calling
  • Consultative Selling
  • Cross-Selling
  • Customer Relationship Management
  • Inside Sales
  • Marketing
  • Outbound Calls
  • Phone Sales
  • Product Knowledge
  • Sales Process
  • Sales Prospecting
  • Sales Strategy
  • Salesforce
  • Selling Techniques
  • Telemarketing
  • Upselling
Cross-Org Skills
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity
Impact & Scope
  • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
  • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.