Administrative Assistant/reception

3 weeks ago


State College, United States McClarren Financial Advisors, Inc. Full time

Overview: We are looking for a smart, hard-working, and service-oriented person to join our growing firm located in State College, PA.

Hours can be from 8:30am-3:30pm or 8:30am-5pm, more pay for more hours worked.

THIS IS AN ESSENTIAL POSITION AND THEREFORE CAN NOT BE DONE REMOTELY.

Qualities needed:

- Strong people skills
- Strong written and verbal communication skills
- Detail oriented
- Well-organized
- Time management skills
- Polite and clear phone manners
- Ability to multi-task
- Positive attitude and sincere willingness to constantly learn and grow

Responsibilities will include but are not limited to the following:

- Front office reception - greet visitors/clients, provide service to clients
- Organize and schedule appointments including sending meeting reminders of what is needed
- Help maintain all common areas
- Order office supplies and research new dealers/suppliers if needed
- Maintain filing storage including cloud storage
- Check trades weekly and maintain backup files for trades for compliance purposes
- During tax preparation season - scan documents, assemble incoming tax docs, explain signature pages to clients
- Print, assemble, maintain, and mail client brochures
- Maintain all office correspondence - letterhead, envelopes, labels and business cards
- Send birthday cards weekly and Christmas cards annually to clients
- Maintain, update and research ways to continuously improve Client Relationship Management (CRM) system
- Process incoming and outgoing USPS mail
- Adhere to our firm’s compliance manual, privacy notices, and other rules and regulations as required by our firm and regulatory authorities

Education and Experience Requirements:

- High School Degree or equivalent
- Proficiency with Microsoft Office suite, especially Excel is a must

**Benefits**:

- 401k retirement plan with 5% company match
- Paid vacation including having your birthday off and 8 paid holidays
- $50k of Life and Accidental Death and Dismemberment Policy
- Company paid short term disability. Employee paid long term disability is offered as well
- Company holiday parties and team building events
- Employee stipend for educational, financial organization dues and conference opportunities
- Working with a team of individuals that you like
- Company paid parking

Those who should apply:

- Love people and want to help them
- Enjoy learning
- Are professional but still enjoy a good laugh
- Want a long-term relationship with a company
- Like Central PA - we want you for the long term, so you’ll be living near State College, PA
- Enjoy what you do and who you work with

Those who should pass:

- Must be micromanaged
- Are not excited by financial planning or the fee-only advisory firm
- Afraid of change - we are constantly evolving, through technology or new processes
- Not in it for the long-term - we are investing a lot of time and money into you, and we want you to stay with us for the long term
- Do not want to do work that may seem “beneath you”. We are a small firm - we need help from time to time with what may seem like mundane tasks

What you can expect when applying:

- A response back that we are or are not interested at this time
- If we are interested, we will proceed with a telephone interview
- If the phone interview goes well, then an in-person final interview will follow where you meet with each of our team members at our State College location
- If that goes well, we will do background and credit checks

No phone calls or drop ins please

Pay: $40,000.00 - $45,000.00 per year

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- State College, PA 16801 (required)

Ability to Relocate:

- State College, PA 16801: Relocate before starting work (required)

Work Location: In person



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