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Auto Body Front Desk Lead Receptionist

4 months ago

Burbank, United States Pazi Performance Auto & Collision Center Full time

Position: Lead Front Desk Receptionist

Overview:
We're actively seeking a friendly and organized Front Desk Receptionist to become a valued member of our team. Preferred experience includes familiarity with Auto Body Front-end work and Basic Knowledge of using the CCC Platform to track Repairs, Insurance Claims, and Vehicle Damage Images. As the primary point of contact for our company, you'll be instrumental in delivering exceptional customer support and ensuring smooth office operations. This is a full-time position offering competitive pay and ample opportunities for professional growth.

**Responsibilities**:

- Extend a warm and professional welcome to all visitors
- Manage incoming calls, take detailed messages, and route calls effectively
- Provide accurate information to callers and assist with appointment scheduling
- Support administrative tasks such as filing, photocopying, and data entry
- Maintain cleanliness and organization of the reception area
- Handle incoming/outgoing mail and packages promptly and efficiently
- Assist in proofreading documents for precision
- Act as a liaison and provide support to management as needed

**Skills**:

- Exceptional customer service skills coupled with an approachable demeanor
- Proficiency in Microsoft Office Suite and adept at computer tasks
- Experience with Auto Body Front-end work is preferred
- Strong attention to detail and excellent proofreading capabilities
- Ability to manage multiple tasks simultaneously and prioritize effectively
- Outstanding organizational skills, including record-keeping and file management

Pay: $19.77 - $23.81 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Customer service: 2 years (preferred)

Ability to Commute:

- Burbank, CA 91502 (required)

Ability to Relocate:

- Burbank, CA 91502: Relocate before starting work (required)

Work Location: In person