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Medical Receptionist/front Desk/patient Care

4 months ago


San Jose, United States iMotion Physical Therapy Full time

**Medical receptionist/Front Desk/Patient Care Coordinator - FT/PT Office**

**Front Desk/Patient Care Coordinator - Growth Opportunity - San Jose**

**PLEASE READ ENTIRE DESCRIPTION CAREFULLY AND FOLLOW STEPS.**

**COMPANY HISTORY**

iMotion Physical Therapy is proud to serve east bay and south bay community with top notch service and patient care. iMotion Physical Therapy is ultimate medical service office and is the best place for our team members to work.

We are a place renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. We have assembled a team of the best and brightest individuals possible.

Most importantly, every member of the iMotion Physical Therapy team shares the same vision and values. We are a company where you know that your work matters - where we make a difference in the lives of everyone who walks through our doors.

**HOW TO APPLY**

**POSITION STATUS**:

- Title: Front Desk Receptionist
- Status: Full time = 40 hours a week

**Job Qualifications**:
**This job is for you if**:

- You want to make money while helping others and making difference in someone's life
- You are a people person and loves to help people
- Want to do administrative and clerical work 8 hours a day
- Love to talk and learn from mistakes
- You are humble and respectful
- You have tolerance and skill to handle upset patient
- Phone skill - able to answer 80% or more phone calls and reply all voice messages in 2 hours or less
- Able to enter numbers in spreadsheet and analyse graphs and data
- Able to create strategies based on data and improve the condition of the department
- Able to handle stress
- Align with Company's vision and BHAG
- You know what you are going to do in 3 years
- You have taken extra step in applyin gfor this job

This is a great experience for someone who has administrative skills, enjoys helping people, and is looking to grow professionally. Administrative duties will include providing the highest level of customer service, greeting and scheduling patients, answering phone calls, as well as handling various other administrative tasks. Our company is rapidly expanding and there are many opportunities for advancement.

**Following are some of the duties Patient care coordinator performs on daily bases**:

- Check in and Check out patients
- Collect money for patient responsibility portion
- Coordinate with providers
- Communication with billing and Authorization department to understand patient's responsibility
- Answer and handle phone calls
- Enter data in spreadsheet for KPIs
- Keeping front desk organized and clean
- Scan documents
- Prepare for next day
- Checking faxes and responding them accordingly
- Scheduling patients for future visits
- Attend team meetings
- Active in problem solving for the department
- Reconciling data on daily bases.