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Medical Office Front Desk Receptionist
2 months ago
Medical Office Front Desk Receptionist - Dolhun Clinic
Location: San Francisco, CA-USA
Expected Hours: 8:00 am to 4 pm, Monday to Friday
Position Summary
We are seeking a detail-oriented, highly organized Front Desk Receptionist for our internal medicine medical practice. This role is temporary for 4-6 weeks. Ideal person has excellent communication skills and familiar with professional attire and language; to answer phone, take good messages and perhaps scheduling. Urgent short term need, which may lead to long-term employment.
About Dolhun Clinic
Established in 2005, the Dolhun Clinic is an elite private medical facility providing quality personalized care and high touch. The core principle is the patient’s needs come first. Located in Pacific Heights with convenient access to specialists, labs, and imaging, Dolhun Clinic offers coordinated care locally, nationally, and globally. With two doctors and one nurse the clinic is growing; come grow with the clinic.
Job Responsibilities
The Office plays a crucial role: aligning excellent patient relations with our internal need to deliver excellence. The primary responsibility is assisting in customer communication, customer service, and maintaining a neat and orderly office. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.
Responsible for performing clerical tasks within an office setting to support daily operations
Works at the front desk of the office, greeting patients as they arrive and making sure the area is clean, orderly and sanitized - the first point of contact for patients
Answers and responds to patient and vendor phone calls and emails in a highly professional manner
Receives and delivers clinic mail and packages
Manages patient scheduling, phone calls and emails
Oversees new patient registration process
Ensures all customer service standards are met
Education & Experience
An associate or bachelor’s degree, or a related degree (required)
Minimum 2 years of office management experience (required)
Physical Requirements
Ability to lift a minimum of 10 pounds occasionally.
Ability to sit for extended periods of time.
A Successful Candidate Will Have
Curiosity and compassion
Critical thinking
Professionalism
Humility
Teamwork
Self-directed learning
Excellent customer service skills
Data management and organizational skills
Diagnostic and problem-solving skills
Computer software proficiency
Emotional intelligence