We have other current jobs related to this field that you can find below
-
Help Desk Analyst
2 months ago
Houston, United States OmniForce Solutions Full timeOur client is a Houston-based, privately held consulting, back-office outsourcing, and IT outsourcing firm that delivers services exclusively to the upstream and midstream oil and gas industry. They are known as one of the oil and gas industry’s leading partners and support clients of all sizes through every stage of their company’s lifecycle. They are...
-
Help Desk Analyst
2 months ago
Houston, United States OmniForce Solutions Full timeOur client is a Houston-based, privately held consulting, back-office outsourcing, and IT outsourcing firm that delivers services exclusively to the upstream and midstream oil and gas industry. They are known as one of the oil and gas industry’s leading partners and support clients of all sizes through every stage of their company’s lifecycle. They are...
-
IT Service Desk Analyst III
2 weeks ago
Houston, United States 48forty Solutions and Relogistics Services Full timeJob DescriptionJob Description48forty Solutions is the largest pallet management services company in North America. We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. 48forty Solutions is truly Pallet Management Made Simple. Our workforce is the heart and soul of our business....
-
Tier II Managed Services Engineer for IT MSP
4 weeks ago
Houston, United States Network Builders IT Full timeJob DescriptionJob DescriptionTier II Managed Services Engineer for IT MSP (Hybrid Work Model)Join our expanding team as a Tier II Managed Services Engineer at our medium-sized IT Managed Services Provider. This role offers the flexibility of a hybrid work model, enabling you to work both from home and in the office. We serve small to medium-sized businesses...
-
Service Desk Analyst
3 days ago
Houston, United States Quorum Software Full timeService Desk AnalystLocation: Houston, TexasModel of Work: HybridAre you excited by challenges?Do you enjoy working in a fast-paced, international and dynamic environment?Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.Quorum Software is the world's largest provider of digital technology...
-
Service Desk Analyst II, Onsite Support
2 months ago
Houston, United States K2 Services Full timeJob DescriptionJob DescriptionSummary:The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our client’s office in Houston, Texas. This position will be part of a team of IT professionals who provide in-house technical PC hardware and software...
-
System administrator
4 weeks ago
Houston, United States Binyod LLC Full timeJob DescriptionJob DescriptionLocation: Richmond, with frequent travel across TexasWork schedule: M-F, 8am 5pm (40h per week)Job Description: We are seeking a skilled System Administrator to join our team. The ideal candidate will assist with project implementation, including site visits and troubleshooting, and will play a key role in developing our Managed...
-
System administrator
4 weeks ago
Houston, United States Binyod LLC Full timeJob DescriptionJob DescriptionLocation: Richmond, with frequent travel across TexasWork schedule: M-F, 8am – 5pm (40h per week)Job Description: We are seeking a skilled System Administrator to join our team. The ideal candidate will assist with project implementation, including site visits and troubleshooting, and will play a key role in developing our...
-
Management Analyst III
1 month ago
Houston, United States City of Houston Texas Full timeApplications accepted from: ALL PERSONS INTERESTED - Job Classification: MANAGEMENT ANALYST III - Department: General Services. Division: Finance & Accounting Workdays & Hours: Mon. - Fri., 8:00 a.m. 5:00 p.m - - Subject to change. ABOUT US:In 1999 Analyst, Management, Property Management, Construction, Maintenance, Operations, Technology
-
Financial Analyst III
2 weeks ago
Houston, United States Recruiting Source International Full timeWe're assisting our local employer in filling both Financial Analyst III and Management Analyst III positions:FINANCIAL ANALYST IIIHouston, TX 77054 M-F 8am-5pm Pay Rate: $30.00/hr. DESCRIPTIONCompletes extensive reconciliation of financial reports and SAP data to assist the department with closing grants. Prepares monthly, quarterly, annual financial...
-
Service Support Analyst
2 days ago
Houston, United States Sunnova Energy International, Inc. Full timeBrief Description of SunnovaSunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with...
-
IT Manager
4 weeks ago
Houston, United States Baker Botts Full timeBaker Botts, a full-service, leading international law firm recognized for our understanding of the industries we serve, is seeking an I.T. Manager - Service Desk & Communications to join its I.T. Department team. This position is responsible for managing a combined team of internal and outsourced US-based Service Desk Support Analysts to provide white-glove...
-
Service Desk Analyst
3 weeks ago
Houston, United States Mastech Digital Full timeAs an IT Service Desk Specialist II, you will support activities within service desk, supporting customer needs, documentation creation, configuring user accounts, configuring laptops, desktop support (troubleshooting), conference room equipment and inventory management. 1st level support for networking, cloud, applications and troubleshooting other IT...
-
Service Desk Analyst II
2 months ago
Houston, United States K2 Services Full timeSummary:The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services who will be based out of our client’s office in Houston, Texas. This position will be part of a team of IT professionals who provide in-house technical PC hardware and software support. This person will...
-
IT Help Desk Analyst
4 weeks ago
Houston, United States Apex Heritage Group Full timeWe are seeking an IT Help Desk Analyst to join our team! This person plays a pivotal role in the organization, providing technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.Responsibilities:Respond and resolve customer queries via email, phone, and in-personProvide technical assistance with...
-
IT Help Desk Analyst
1 month ago
Houston, United States Apex Heritage Group Full timeWe are seeking an IT Help Desk Analyst to join our team! This person plays a pivotal role in the organization, providing technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.Responsibilities:Respond and resolve customer queries via email, phone, and in-personProvide technical assistance with...
-
Network and Systems Filed Engineer
3 weeks ago
Houston, United States Binyod LLC Full timeJob DescriptionJob DescriptionLocation: Richmond, with frequent travel across TexasWork schedule: M-F, 8am 5pm (40h per week)Job Description: We are seeking a skilled Network and Systems field engineer to join our team. The ideal candidate will assist with project implementation, including site visits and troubleshooting, and will play a key role in...
-
Network and Systems Filed Engineer
3 weeks ago
Houston, United States Binyod LLC Full timeJob DescriptionJob DescriptionLocation: Richmond, with frequent travel across TexasWork schedule: M-F, 8am – 5pm (40h per week)Job Description: We are seeking a skilled Network and Systems field engineer to join our team. The ideal candidate will assist with project implementation, including site visits and troubleshooting, and will play a key role in...
-
Senior System Administrator
2 weeks ago
Houston, United States Bowman Williams Full timeWe have been a leading Managed and Cloud Service Provider for over 20 years supporting clients throughout Houston. We provide provide companies with strategic alignment to business goals, adequate backup, and security and IT services to ensure operations run efficiently and cost-effectively. We are proud of our low employee turnover rate, with an average...
-
Senior System Administrator
2 weeks ago
Houston, United States Bowman Williams Full timeWe have been a leading Managed and Cloud Service Provider for over 20 years supporting clients throughout Houston. We provide provide companies with strategic alignment to business goals, adequate backup, and security and IT services to ensure operations run efficiently and cost-effectively. We are proud of our low employee turnover rate, with an average...
Msp Service Desk Support Analyst Iii
2 months ago
**EAG.No One Does Energy Consulting & Outsourcing Better**
EAG is a dynamic and growing IT and Back Office Outsourcing firm focused on driving customer success. As an EAG support team member, you will leverage your data architect experience and drive continuous value both for your clients and EAG. Gain the satisfaction of knowing that you are creating an immediate and positive impact for your customers daily by joining the talented and driven team of E&P professionals at EAG
**_EAG is currently seeking an Oil & Gas Service Desk Support Analyst III with Managed Services Experience_**
KEY RESPONSIBILITIES:
- The IT Analyst is responsible for a variety of daily tasks including but not limited to the following:
- Coordinate with team members to ensure timely resolution of incidents
- Ensure customer satisfaction by maintaining service status updates
- Configure, deploy, manage, and maintain equipment and inventory
- Install and maintain hardware deployments
- Install and maintain software deployments
- Provide desktop and infrastructure support
- Coordinate with carriers, service providers and vendors to correct issues
- Develop, manage, and maintain vendor relationships
- Provide technical assistance during mergers and acquisitions
- Develop and maintain support and operational processes
- Configure and maintain management and monitoring systems
- Execute and support office moves
- Support Oil and Gas field personnel including those on remote drilling rigs and production offices
This job description is not intended to be an all-inclusive list of duties and responsibilities of the position.
EXPECTATIONS:
All members of the EAG support team are expected to demonstrate strong written and verbal communication skills, actively participate in our team environment, communicate with our clients in a professional and service-oriented manner and identify process improvement and optimization opportunities. Team members work in environments varying in size and software type and so must be able to handle changing priorities, new challenges and multi-tasking.
EXPERIENCE & EDUCATION REQUIREMENTS:
- Bachelor’s degree or equivalent experience
- Minimum of 5 years in an IT Support/Analyst role for a Managed Services Provider (MSP)
- Proficient in Microsoft Office
- Working knowledge of Windows Server 2012 and later
- Working knowledge of Active Directory services
- Proficient scripting/development skills in PowerShell and Visual Basic
- Experience with monitoring and alerting system configuration and management
- Proficiency in administration of Office 365 and Azure (other cloud hosting experience a plus but not required)
- Working knowledge of networking protocols and components (DHCP, DNS, etc.)
- Experience with virtualization technologies including VMWare, Hyper V and VDI
- Oil and gas industry experience is preferred but not required
- Ability to work in a fast-paced, high energy technical environment
- High attention towards detail
- Advanced analytical and problem-solving skills
- Strong work ethic and excellent organization skills
- Exceptional oral and written communication skills
- Houston Based
- Must be eligible to work for ANY employer in the United States; we are unable to sponsor H1B applicants at this time
ABOUT EAG:
EAG is an IT and Back Office Outsourcing firm headquartered in Houston, TX. We focus on serving the upstream energy markets. Our mission is to deliver cost-effective business solutions to the oil and gas industry while providing a challenging and fulfilling experience to our employees. We seek individuals who enjoy expanding their knowledge of the oil and gas industry and related technologies, working as part of a team and participating in complex projects.
People are EAG’s most valuable asset. We offer a competitive and comprehensive salary and benefits package to all employees and invest in employee professional growth by providing a variety of educational and training opportunities.
