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System administrator

1 month ago

Houston, United States Binyod LLC Full time
Job DescriptionJob DescriptionLocation: Richmond, with frequent travel across Texas

Work schedule: M-F, 8am – 5pm (40h per week)

Job Description: We are seeking a skilled System Administrator to join our team. The ideal candidate will assist with project implementation, including site visits and troubleshooting, and will play a key role in developing our Managed Service Provider (MSP) services.

Key Responsibilities:

· Assist with project implementation and ensure project timelines and deadlines are met.

· Perform site visits across Texas for project implementation and troubleshooting.

· Provide technical support to end users on-site and remotely at Layer2 (in OSI model) and above.

· Install and maintain network, VoIP, and IT systems.

· Install hardware such as network switches, servers, power backup systems (UPS), Voice routers, VoIP phones, and Access Points as needed.

· Collaborate with Level3 engineers and the physical team for project implementation.

· Maintain internal infrastructure.

· Assist with project management during the Implementation phase (scheduling, site visits).

· Configure IT systems and provide end user training.

· Perform other duties as assigned.

Requirements:

· A valid driver's license and a reliable car for travel (mileage reimbursement provided for out-of-town travels).

· Knowledge of AD, DHCP, DNS, and MS Exchange.

· Strong troubleshooting skills.

· Ability to work in a flexible environment

· Experience in managing and configuring backup systems.

· Understanding of the OSI model concept.

· Ability to explain technical procedures to non-technical users.

· Excellent communication skills and ability to interact with various stakeholders.

· Strong organizational skills and ability to multitask.

· Ability to work independently and as part of a team.

· Willingness to learn and adapt to new tasks.

· Strong IT background.

· Knowledge of technology processes, infrastructure, risk management, information security, server, and network technologies (layer 2 and up).

· 2+ years of experience supporting core Microsoft end user technologies (Windows 10, Windows 11, Microsoft Office, Microsoft365) in a help desk role.

· 2+ years of experience supporting Microsoft infrastructure technologies (Windows Server and related).

· 2+ Cisco and Fortinet Network Security Expert certifications or equivalent experience with Fortinet security products.

Preferred Qualifications:

· Experience or internship in the IT industry or a related field.

· Familiarity with Cisco (CCNA), Fortinet, Windows Server, and project management software.

· Knowledge of ConnectWise RMM and PSA, Acronis Cloud, Windows Server 2016-2022, Cisco Meraki, Google Admin, VoIP systems, UniFi systems, CCTV systems, and Active Directory.

Ability to handle several tasks simultaneously and work under pressure.

· MSP field experience is a big plus

Benefits:

· Opportunities for professional development and career growth.

· Supportive and friendly team environment.

· Mileage and per diem reimbursement for travel across Texas.

· Support with certification for needed skills

· Personal medical insurance support - $100 a month

· Paid time off (after 6 months)

· Paid State holidays

· Paid Sick leave days