Current jobs related to IT Help Desk Analyst - Houston - Apex Heritage Group

  • Help Desk Analyst

    4 weeks ago

    Houston, United States A-Line Staffing Solutions Full time

    Title: Help Desk Analyst Location: Houston, TX Note: This role is NOT open to C2C or 3rd party candidates The Help Desk Analyst is responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems, and determine and implement...

  • Help Desk Analyst II

    4 weeks ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Help Desk Analyst II in Houston, Texas. This role is in the IT industry, where you will be responsible for various tasks related to Windows 10 migrations and PC desktop support, among other duties. Responsibilities:• Collaborate with teams to plan and execute...

  • Help Desk Analyst II

    1 month ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst II who is proficient in a variety of PC skills and has experience with Windows 10 migrations. Located in Houston, Texas, this role is an integral part of our team, providing technical assistance and support related to computer systems, hardware, and software. This is a long-term contract...

  • Help Desk Analyst

    1 week ago

    Houston, United States Serigor Inc Full time

    Job Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...

  • Help Desk Analyst

    5 months ago

    Houston, United States Serigor Inc Full time

    Job Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...

  • Help Desk Analyst

    1 month ago

    Houston, United States Serigor Inc Full time

    Job Title: Help Desk Analyst Location: Houston, TX Duration: 12 Month (Contract) Job Description: ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues. Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary. Able to clearly...

  • Help Desk Analyst

    1 month ago

    Houston, United States Serigor Inc Full time

    Job Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...

  • Help Desk Analyst

    1 week ago

    houston, United States Serigor Inc Full time

    Job Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...

  • Help Desk Analyst II

    4 weeks ago

    Houston, United States Robert Half Full time

    Description We are offering a long term contract employment opportunity for a Help Desk Analyst II in Houston, Texas. This role is in the IT industry, where you will be responsible for various tasks related to Windows 10 migrations and PC desktop support, among other duties. Responsibilities: Collaborate with teams to plan and execute Windows 10 migrations,...

  • Help Desk Support Specialist

    4 weeks ago

    Houston, Texas, United States Siddons Martin Emergency Group, LLC Full time

    Help Desk Analyst Job DescriptionSiddons Martin Emergency Group, LLC is seeking a skilled Help Desk Analyst to ensure seamless computer operation for end users. The ideal candidate will possess strong problem-solving skills and excellent communication abilities.Key Responsibilities:Provide technical assistance to users with hardware, software, and networking...

  • Help Desk Analyst

    1 month ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst in Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some flexibility for remote work. This role is within the IT industry, and the individual will be expected...

  • Help Desk Support Specialist

    4 weeks ago

    Houston, Texas, United States Manpower Group Inc. Full time

    Job Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Key Responsibilities:Provide technical assistance and support for incoming queries and issues related to computer systems,...

  • Help Desk Analyst I

    1 month ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Help Desk Analyst I based in Houston, Texas. This role operates within the tech industry and requires someone who can efficiently handle incident resolution and provide expert technical guidance. You'll be the first point of contact for staff members...

  • Help Desk Specialist

    2 weeks ago

    Houston, Texas, United States Siddons Martin Emergency Group, LLC Full time

    Job SummaryThe Help Desk Analyst plays a critical role in ensuring the smooth operation of our computer systems. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesReceive, prioritize, and document help requests from end usersDiagnose and resolve technical...

  • Help Desk Analyst II

    4 weeks ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst II to join our team in Houston, Texas. In this role, you will be tasked with a range of responsibilities, including Windows 10 migrations, maintaining customer details, and resolving queries. This position offers a long-term contract employment opportunity in the...

  • Help Desk Analyst I

    1 week ago

    Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst I in Houston, Texas. This role is primarily involved in providing technical support to our team, with a focus on Android development, Cisco and Citrix technologies, and Microsoft's Active Directory, among other responsibilities. The successful...

  • Help Desk Support Specialist

    7 days ago

    Houston, Texas, United States Serigor Inc Full time

    Job Title: Help Desk Analyst Job Summary: We are seeking a highly skilled Help Desk Analyst to join our team at Serigor Inc. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a high level of customer satisfaction. Key Responsibilities: * Provide first-line...

  • Help Desk Support Specialist

    4 weeks ago

    Houston, Texas, United States Serigor Inc Full time

    Job Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:As a Help Desk Analyst at Serigor Inc, you will be the first point of contact for customers seeking technical support. Your primary responsibility will be to provide timely and effective resolution to software, hardware, and telephone-related issues.Key...

  • IT Help Desk

    4 weeks ago

    Houston, United States Employer Flexible Full time

    IT Analyst (Junior to Mid-Level) Employment Type: Full-Time Location: Houston, Texas (Hybrid Workforce, in Office Tuesday-Thursday) About Employer Flexible: Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue,...

  • Help Desk Support Specialist

    4 weeks ago

    Houston, Texas, United States Serigor Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Analyst to join our team at Serigor Inc. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving hardware and software issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide first-line technical...

IT Help Desk Analyst

3 months ago

Houston, United States Apex Heritage Group Full time

We are seeking an IT Help Desk Analyst to join our team This person plays a pivotal role in the organization, providing technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.

Responsibilities:

  • Respond and resolve customer queries via email, phone, and in-person
  • Provide technical assistance with computer hardware and software, diagnosing and solving hardware/software faults
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
  • Analyzing call logs to detect underlying issues and trends
  • Testing and evaluating new technologies to improve or update existing context
  • Running reports on overall system performance and usage
  • Working closely with other technical team members and departments to resolve wider-scale problems
  • Providing technical guidance and instructions to the users for handling the software/hardware issues
  • Updating and managing the internal IT procedural documentation
  • Installing and configuring computer systems and applications within the company

Qualifications:

  • 1-2 years of previous experience in a help desk role, providing technical assistance to clients
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor