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Operations Coordinator

3 months ago

New York, United States Care For The Homeless Full time

**Care for the Homeless** **(CFH)** is a growing not-for-profit health care and social service agency that serves the homeless population of New York City. CFH operates Susan’s Place, a homeless residence and medical clinic, and provides medical and social services at thirty shelters, soup kitchens, and drop-in centers.

**The Operations Coordinator** will work in cooperation, and directly in conjunction with the Shelter Director to coordinate and ensure the overall operational, safety, and maintenance of the shelter facility.

**Operations Coordinator is responsible for, but not limited to**:

- Responsible for all Facility and other assigned programs and/or areas
- Provides the operational supervision of facility staff, other assigned program staff, and oversees external vendors
- Collaborates with Shelter Director to ensure goals are met according to contractual obligations
- Works with senior management for initial/renewal programmatic reports and/or proposals
- Coordinates inventory procurement, control and expenditures procedures
- Coordinates and ensures the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures
- Identifies and ensures adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved
- Provide On-Call coverage-24/7 for emergency and crisis intervention regarding all aspects of

operations-related systems
- Develops operations goals and objectives, and policies and procedures, and implements

changes to existing standards, policies, and procedures
- Designs and delegates preventative/scheduled operations activities
- Manages the collection, presentation, and reporting of operations data
- Maintains, revises, and updates operations logs, records, and forms
- Manages facility inventory, material and supply needs, and oversees the purchasing process
- Oversees the internal and external operations-related systems, tests, and inspections
- Performs monthly walk-throughs to inspect operations at all facilities, including all major building systems
- Maintains all records regarding compliance with City and State regulations, including NYS section 491 regulations
- Ensures regulatory compliance and that all required licenses and certificates from the Fire

Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid
- Coordinates and certifies the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures
- Supervises, monitors, and evaluates staff; ensures they successfully perform routine daily, weekly, and periodic tasks
- In conjunction with Human Resources and Shelter Director, assists with the recruitment and training of staff
- Establishes and implements schedules and work assignments
- Maintains awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping; incorporates new developments into the facilities as appropriate
- Conducts, attends, and participates in facility and professional group meetings in order to maintain and improve professional competence
- Maintains ongoing communication with social services concerning operational issues
- Attends professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence
- Manages the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions.
- Attends professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence
- Provides coverage for other areas as directed/needed

**Qualifications**:

- 3-7 years facilities management experience, preferably in a residential facility
- Bachelor’s degree preferred in facilities management, business administration, or related field
- Fire Safety Certification is a Plus.
- Occupational Safety and Health Administration (OSHA) Certification preferred
- NY Valid Driver License, if authorized to drive agency vehicle
- Knowledge of operating related equipment, tools, and materials used in the facility
- Knowledge of city, state, and federal building codes and industry standards
- Commitment to the mission of Care for The Homeless
- Proven ability to work collaboratively well with diverse groups
- Proven ability to handle multiple tasks effectively under pressure
- Strong organizational skills, detail-oriented, and efficient
- Maturity, integrity, and sound judgment

**Physical Demands and Working Environment**:

- Regularly stand, sit, and walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell
- Lift and/or carry up to