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Community Manager

3 months ago

Orange, United States Shamco Management Full time

Our luxury complex needs to fill an opening for the position of Community Manager with Leasing duties. As a Community Manager, you will become the public face of our property and the key liaison between the management office and our current and prospective residents. We're looking for a friendly, outgoing individual who has sales rental experience and can offer competent service to our residents.

**Basic Responsibilities**:
**Job description**

Full-Time Property Community Manager

Our complex needs to fill an opening for the position of Community Manager with Leasing duties. As a Community Manager, you will become the public face of our property and the key liaison between the management office and our current and prospective residents. We're looking for a friendly, outgoing individual who has sales rental experience and can offer competent service to our residents.

**Basic Responsibilities**:

- Follow established procedures for processing receipts.
- Analyze resident ledgers for accuracy and suggest and make adjustments as needed.
- Work with outside council on tenant case management, holdovers, evictions, and collections.
- Non-Sufficient Fund posting and communicating with property sites and tenants.
- Research and resolve payment discrepancies/customer queries as needed.
- Review accounts receivable reports for delinquencies & and prepayments.
- Review all real estate leases to ensure compliance.
- Oversee the lease renewal process.
- Oversee the move in and out process.
- Oversee real estate vacancy reports.
- Assist with collection efforts.
- Post Rents and late fees each month for all properties in portfolio.
- Track and enforce payment plans and consents.
- Assist with month-end closing.
- Collect data and prepare/review weekly & monthly reports.
- Ensure that accounting records are current including data transfer between software programs and making journal entries.
- Complete bank statement reconciliations and escrow account management.
- Other duties as assigned.
- Knowledge of ERP software systems, Knowledge of Yardi or RealPage a plus.
- Proficient in relevant computer software such as Windows and Microsoft Office (especially Word, Excel, Outlook).
- Proficient communication and interpersonal skills, including written, verbal and listening skills.
- Proficient analytical skills, ability to investigate and problem solve.
- 2-3 years accounts receivable and general accounting experience.
- Property management/Real estate experience preferred
- Detail oriented and ability to complete tasks accurately with a sense of urgency.
- Team Player with a positive attitude and commitment.
- Comply with company policies, practices, and procedures.
- Manage documents, files, and electronic information in an organized, efficient and secure manner.
- Represent our company with a professional appearance and manner.
- Complete company required daily traffic reports and perform prospect follow-up.
- Establish rapport with tenants and provide personalized service.
- Work with the maintenance staff and contractors, as needed, making sure building repairs and services are up to date.
- Reports to the Regional Manager
- **Desired Experience**:

- Exhibit strong verbal and written communication skills.
- Possess a strong proficiency in Microsoft Office: Word, Excel, and Outlook and be Smart phone proficient.
- Prior sales rental or real estate experience required
- Oversee Leasing Agent
- Comply with company policies, practices, and procedures.
- Manage documents, files, and electronic information in an organized, efficient and secure manner.
- Represent our company with a professional appearance and manner.
- Complete company required daily traffic reports and perform prospect follow-up.
- Establish rapport with tenants and provide personalized service.
- Work with the maintenance staff and contractors, as needed, making sure building repairs and services are up to date.
- Reports to the Regional Manager

Competitive salary commensurate with experience.

**Benefits**:

- Health insurance
- Paid time off

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Day shift
- On call

**Experience**:

- Customer service: 3 years (required)

License/Certification:

- Driver's License (required)

Ability to Commute:

- Orange, NJ (required)

Ability to Relocate:

- Orange, NJ: Relocate before starting work (required)

Work Location: In person