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Communications Specialist
2 months ago
Hourly Rate: $32.70 - $52.31/hr
Offer will be made by the client based on experience and on their internal scale
Fully onsite position
Standard Business Hours
Job Summary
One of our most prestigous healthcare clients is seeking a highly motivated and experienced TEMP - Communications Specialist - Lead to join our team. The Communications Specialist – Lead (Digital Communications) will work closely with staff to ensure effective digital communication to members and other audiences about programs and activities. The incumbent will be responsible for the content and messaging of digital communications, including texts, emails, websites, and other electronic formats. The incumbent will also work collaboratively across the organization in a lead capacity to coordinate electronic external communications considering member needs and regulatory requirements. The incumbent will be detail-oriented, deadline-driven, and technology-savvy to ensure the overall effectiveness of digital communications.
Healthcare Experience required
Minimum Qualifications:
Bachelor’s degree in communications, public relations, journalism, English, or related field required.
5 years of experience in professional editing and writing required.
Demonstrated capability with technology tools, including but not limited to project management tools, digital communications platforms, website content management systems, and basic HTML.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position may also be qualifying.
Duties & Responsibilities:
60% - Lead Duties:
Lead the digital communications content redesign and rewriting for select sections of the website to ensure effectiveness in consideration of audience needs and regulatory requirements. Work with internal clients to provide guidance, writing, and editing support of written content materials to ensure accuracy, consistent messaging, and appropriate writing style.
Work with internal clients to write, review, edit, and approve website content before implementation.
Develop website layouts based on templated sections and assist the website team in implementing content updates using a content management system.
Help ensure the accessibility of website content and digital communications in consideration of language, page design, and functionality, including structuring the content to optimize for screen readers and other assistive technology.
35% - Communications Administration:
Participate in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity, and accountability.
Assist the team in carrying out department responsibilities and collaborate with others to support short- and long-term goals/priorities.
Maintain an understanding of search engine content optimization, web accessibility in the form of 508 compliance, keyword research and user intent, and support training of content contributors to ensure best practices.
5% - Other Projects and Duties as Assigned.
Preferred Qualifications:
Professional experience in the healthcare or human services environment using effective verbal and written skills.
Familiarity with communicating to low-literacy populations, meeting technical accessibility needs, and following guidelines/regulations related to Medi-Cal/Medicare.
Required Licensure / Certifications:
N/A
Knowledge & Abilities:
Develop rapport and establish and maintain effective working relationships with leadership, staff, and external contacts at all levels and with diverse backgrounds.
Work independently and exercise sound judgment.
Communicate clearly and concisely, both orally and in writing.
Work a flexible schedule; available to participate in evening and weekend events.
Organize, be analytical, problem-solve, and possess project management skills.
Work in a fast-paced environment and efficiently.
Manage multiple projects and identify opportunities for internal and external collaboration.
Motivate and lead multi-program teams and external committees/coalitions.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job-specific applications/systems to produce correspondence, charts, spreadsheets, and other information applicable to the position assignment.
Physical Requirements (With or Without Accommodations):
Ability to visually read information from computer screens, forms, and other printed materials.
Ability to speak clearly in conversation and general communication.
Hearing ability for verbal communication via telephone and face-to-face interactions.
Manual dexterity for typing, writing, standing, reaching, flexibility, bending, crouching, walking, kneeling, and prolonged sitting.
Lifting and moving objects, patients, and/or equipment 10 to 25 pounds.
Work Environment:
If located at the 500, 505 Building, or a remote work location:
Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.
