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Office Manager

3 months ago

Flagstaff, United States Cultivate Counseling Full time

**About us**

Cultivate Counseling is a small mental health group practice in Flagstaff, AZ. We believe in the work of counseling, we see a need for it in our community and we want to help fill that need by providing a platform from which therapists can find a diverse and supportive community of providers to enable them to do their best work. This platform should also empower therapists and admin staff to live their best and preferred lives outside of the therapeutic and customer service work by accessing the space for the diversity and self care needed to do this work. We seek to be a trauma informed, authentic community where safety and empowerment is possible for employees..

Our work environment includes:

- Modern office setting
- Flexible working hours
- Safe work environment
- Growth opportunities

**Job Summary**:
$1,000 Sign-on bonus Cultivate Counseling is looking for a full time office manager to join

our vibrant community of mental health practitioners. Cultivate Counseling’s

office is a caring and meaningful place that values sustainable, diverse and trauma

informed workplace dynamics. This position offers career growth opportunities in a

growing, creative and expansive environment.

**Duties**:
Sustaining a positive, supportive, trauma informed office environment
- Connecting potential clients to available therapists or other local Flagstaff

resources
- Scheduling intake appointments and managing the waitlist
- Working directly with the practice manager and Cultivate Counseling leadership

team
- Hiring and managing the office assistant and or interns
- Working with the admin assistant to ensure that the billing and collections are

accurate and up to date. Provide billing communication to clients and therapists.
- Office management needs (ordering supplies, coordinating office space, building

maintenance, faxes, mail, and more)
- Supporting Therapists with tech support, faxes, client records, referrals and last

minute cancellations.
- Assisting practice manager in HIPAA compliance and creating new programs

**Qualifications**:

- Warm and interpersonally-skilled
- Values diversity, inclusion and learning new things
- Comfortable and passionate about working in a mental health setting
- Adaptable and able to respond to the wide range of our teams needs
- Independently motivated and a self starter
- Comfortable working on a computer and the phone for most of the day
- Lives in Flagstaff and is able to move around between our 2 offices throughout

the day
- 2-4 years experience with office management or similar role
- Tech and computer savvy
- Excellent phone manner and exceptional customer service skills
- HIGHLY organized, reliable individual who is able to follow established procedures

with accuracy and consistency
- Basic knowledge of mental health and therapy services is a plus and
- Experience with medical billing is a plus

Pay: $22.00 - $26.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)

Ability to Relocate:

- Flagstaff, AZ 86001: Relocate before starting work (required)

Work Location: In person