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Front Desk/night Auditor

4 months ago

Oshkosh, United States Laquinta oshkosh Full time

Job Summary:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring exceptional guest experiences during both day and night shifts.

**Responsibilities**:

- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle reservations and cancellations
- Manage phone inquiries and reservations
- Process payments and maintain guest accounts
- Perform night audit procedures accurately
- Ensure the safety and security of the property during the night shift
- Assist with guest requests and provide information about hotel services

**Skills**:

- Proficiency in English; bilingual or multilingual skills are a plus
- Experience in guest services, front desk operations, or hospitality management
- Familiarity with phone systems and excellent phone etiquette
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively under pressure
- Knowledge of hotel management software is advantageous

**Job Types**: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Oshkosh, WI 54902 (required)

Ability to Relocate:

- Oshkosh, WI 54902: Relocate before starting work (required)

Work Location: In person