Current jobs related to Front Desk Operations Manager - Oshkosh, Wisconsin - FlexStaff Careers

  • Front Desk Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States FlexStaff Careers Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at FlexStaff Careers. As a Front Desk Manager, you will be responsible for overseeing the day-to-day operations of the front desk, leading the front desk team, and ensuring high levels of customer service for our hotel guests.Key...

  • Front Desk Representative

    4 weeks ago

    Oshkosh, Wisconsin, United States Fairfield Oshkosh Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn & Suites Oshkosh. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.ResponsibilitiesGuest Registration: Register guests in a...

  • Front Desk Representative

    3 weeks ago

    Oshkosh, Wisconsin, United States Fairfield Oshkosh Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn & Suites Oshkosh. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling various administrative tasks.Responsibilities:Register guests and process check-ins and check-outs...

  • Front Desk Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Eden Senior Care Full time

    Job DescriptionAt Eden Senior Care, we are seeking a skilled and detail-oriented Front Desk Coordinator to join our team at Lake Shore Manor, an assisted living facility. As a key member of our front office team, you will be the first point of contact for visitors and guests, providing exceptional customer service and ensuring a warm and welcoming experience...

  • Front Desk Associate

    3 weeks ago

    Oshkosh, Wisconsin, United States Eden Senior Care Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Associate to join our team at Eden Senior Care. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and guests.The ideal candidate will have a strong ability to multitask, prioritize tasks, and maintain a...

  • Front Desk Representative

    2 weeks ago

    Oshkosh, Wisconsin, United States Fairfield Oshkosh Full time

    Job SummaryAs a Front Desk Agent at Fairfield Oshkosh, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. Your primary duties will include:Registering guests and ensuring a smooth check-in processProviding attentive and courteous service to all guestsHandling requests for information,...

  • Hotel Front Desk Representative

    3 weeks ago

    Oshkosh, Wisconsin, United States Oshkosh Waterfront Hotel and Convention Center Full time

    The Oshkosh Waterfront Hotel and Convention Center is seeking a skilled Front Desk Representative to join our team.This part-time, overnight position is responsible for providing exceptional guest service, handling daily transactions, and ensuring a smooth night audit process.As the first point of contact for hotel guests during nighttime hours, you will be...

  • Hotel Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States Fairfield Oshkosh Full time

    Job Summary:The General Manager is a key ambassador for the Fairfield Inn & Suites Oshkosh, responsible for overseeing all aspects of hotel operations. This includes providing support, supervision, and guidance to the management team and front-line associates. The General Manager will ensure that financial performance is optimized, high-quality product and...

  • Front End Clerk

    4 weeks ago

    Oshkosh, Wisconsin, United States The Kroger Company Full time

    Job SummaryThe Kroger Company is seeking a skilled and customer-focused Front End Clerk to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment safely and efficiently, and maintaining a clean and organized store environment.Key ResponsibilitiesEffectively communicate with...

  • Concierge - Part Time

    4 weeks ago

    Oshkosh, Wisconsin, United States Eden Senior Care Full time

    Job OpportunityEden Senior Care, a leading healthcare management company, is seeking a skilled Concierge to join our team at Lake Shore Manor, an assisted living facility. As a key member of our front desk team, you will provide exceptional customer service and administrative support to our residents and guests.ResponsibilitiesWelcoming and assisting...

  • Restaurant Operations Manager

    3 weeks ago

    Oshkosh, Wisconsin, United States Restaurant Management Search Full time

    Restaurant Operations Manager OpportunityWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading the overall performance of 5-8 restaurants, including financial management, staff development, and adherence to operating standards.Key...

  • Warehouse Operations Manager

    3 weeks ago

    Oshkosh, Wisconsin, United States WOW Logistics Full time

    We are seeking a highly skilled and experienced Distribution Center Manager to lead our Oshkosh facility. As a key member of our team, you will be responsible for the overall operations of the facility, including planning, delegating, coordinating, staffing, organizing, decision making, and working directly with our customer base.Key Responsibilities:Handle...

  • Store Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States Jimmy John Full time

    At Jimmy John's, we're looking for a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the store is running smoothly and efficiently. Your primary responsibility will be to assist the General Manager in overseeing in-store operations, including managing inventory, scheduling, and...

  • Concierge

    4 weeks ago

    Oshkosh, Wisconsin, United States Eden Senior Care Full time

    Job Title: ConciergeEden Senior Care, a leading healthcare management company, is seeking a skilled Concierge to join our team at Lake Shore Manor, an assisted living facility. As a key member of our front desk team, you will provide exceptional customer service and administrative support to our residents, guests, and staff.Responsibilities:Welcoming and...

  • Distribution Center Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States WOW Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Distribution Center Manager to join our team at WOW Logistics. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Oshkosh Distribution Center.Key ResponsibilitiesManage and coordinate the activities of warehouse staff, including forklift...

  • Distribution Center Operations Manager

    3 weeks ago

    Oshkosh, Wisconsin, United States WOW Logistics Full time

    Job DetailsLevel: ManagementJob Location: Oshkosh Distribution Center - Oshkosh, WIPosition Type: Full TimeTravel Percentage: NegligibleJob Category: WarehouseDescriptionWOW Logistics is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products. Our solution set includes services...

  • Customer Service Representative

    3 weeks ago

    Oshkosh, Wisconsin, United States Eden Senior Care Full time

    Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Concierge at Bella Vista, an assisted living facility within the Eden Senior Care Network.Key Responsibilities:Greet and welcome guests, directing them to the appropriate person or office.Answer and screen incoming phone calls, providing basic information and...

  • Restaurant Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States Wendy's Full time

    Lead a Team of Food Service ProfessionalsWe are seeking a motivated and experienced Shift Supervisor to join our team at Wendy's. As a leader and role model, you will be responsible for setting the tone for a fun and family-friendly environment in our restaurants.Key Responsibilities:Lead a team of restaurant staff to provide excellent customer service and...

  • Residential Operations Manager

    3 weeks ago

    Oshkosh, Wisconsin, United States Vista Care Full time

    Job SummaryVista Care is seeking a highly skilled Residential Manager to oversee the operations of our residential locations. The successful candidate will be responsible for ensuring the delivery of high-quality care and support services to individuals with disabilities.Key Responsibilities:Provide leadership and supervision to Residential Supervisors and...

  • Laboratory Operations Manager

    4 weeks ago

    Oshkosh, Wisconsin, United States Advocate Health Full time

    Job SummaryThe Support Services Lab Supervisor is responsible for overseeing the day-to-day operations of the laboratory, providing work direction, expertise, and guidance to staff. This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize tasks effectively.Key ResponsibilitiesAssume responsibility for...

Front Desk Operations Manager

2 months ago

Oshkosh, Wisconsin, United States FlexStaff Careers Full time
Front Desk Manager Job Description

We are seeking a highly skilled and experienced Front Desk Manager to join our team at FlexStaff Careers. As a Front Desk Manager, you will be responsible for overseeing the day-to-day operations of the front desk, leading the front desk team, and ensuring high levels of customer service for our hotel guests.

Key Responsibilities:
  • Oversee the front desk's day-to-day tasks and responsibilities
  • Ensure guests receive excellent customer service while being checked in and out
  • Handle customer complaints with poise and professionalism
  • Train, supervise, and schedule shifts for front desk team members
  • Schedule shuttle drivers as needed
  • Track and monitor labor and supply costs
  • Handle hotel emergencies according to emergency protocols
  • Follow up on reservations for group blocks and review cut-off dates
  • Conduct new hire check-ins and annual performance evaluations for team members
  • Recruit, interview, and hire new guest service representatives
  • Develop and maintain front desk training materials
  • Conduct regular front desk team meetings and provide frequent communication of important issues
  • Promote a front desk culture of pride, attentiveness, knowledge, and friendliness resulting in superior customer service for our guests
  • Monitor and manage room inventory, rates, and reservations for online reservations and website bookings
  • Serve as a back-up to guest service representatives during peak times of check-ins and check-outs and provide coverage if team members are not available, provide Night Audit coverage on an occasional basis when needed
  • Perform back-office reconciliation, reporting, and processing of cash, credit cards, gift certificates, and other forms of payment
  • Work well with all other departments (housekeeping, restaurant, bar, banquets, sales, and maintenance)
  • Order supplies and manage equipment maintenance of front and back-office equipment
  • Monitor and enforce property rules for safety, security, appearance, and employee behavior. Communicate any problems, questions, or concerns to the General Manager
Requirements:
  • Bachelor's degree in hospitality or equivalent education and relevant work experience in full-service hotel operations
  • Strong organizational and time management skills to efficiently and effectively complete multiple tasks in a fast-paced environment
  • Ability to effectively supervise, manage, and lead a team
  • Excellent verbal and written communication skills
  • Ability to identify and solve problems and experience in face-to-face conflict resolution
  • Microsoft Office Suite knowledge
  • Ability to represent the company in a courteous and professional manner

If you are interested in this opportunity, please apply online or send your resume to the provided contact information.