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Growth Support Specialist

4 months ago

McLean, United States RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Growth Support Specialist is responsible for collaborating with engagement leaders, internal market development teams, and business development professionals to support all aspects of line of business and industry marketing and growth activities. They are responsible for coordinating and utilizing growth platform tools to support marketing and business development initiatives, including but not limited to go-to-market, launch and pursuit teams, market-facing sponsorships and events, marketing campaigns, maintenance of data quality, and preparation of proposals and pursuit deliverables. The Growth Support Specialist will collaborate with engagement leaders to produce brand
- and risk-compliant proposals and pursuit deliverables.

**Responsibilities**:
1) Coordinate growth strategy with go-to-market, launch and pursuit teams, relationship leaders, business developers, and other internal market development teams such as Internal Marketing and Communications, National Data, and the North American Pursuit and Proposal teams.
- Develop team structure and keep stakeholders on the same page while prepping for meetings and driving the pursuit process
- Actively engage with CRM platform to monitor growth and relationship activity tracking and due dates
- Perform research to enhance pursuit efforts
- Maintain database of marketing collateral, proposals, and presentations
- Create and coordinate delivery of pursuit deliverables

2) Support IMC market development manager initiatives for go-to-market, launch and pursuit teams, events, and/or campaigns
- Serve as liaison and point of contact between go-to-market, launch and pursuit teams and market development managers
- Coordinate activities and manage relationships with various trade and industry groups
- Provide local support for market-facing events
- Maintain working knowledge of systems, tools, and resources that may be beneficial to

3) Pursuit database management
- Entering, tracking, and reporting of all eCRM activities
- Provide ad hoc reporting on marketing and related activities as requested
- Assist go-to-market, launch and pursuit teams and growth initiatives by managing growth dashboard
- Conduct research on targets and pursuit companies; assist with development of account plans
- Track key demographic information
- Development of sales pipeline

4) Review pursuit deliverables to monitor brand and risk compliance and quality assurance standards while ensuring adherence to Associated Press (AP) and RSM styles, proper formatting, and firm branding guidelines.

5) Ensure effective support of relationship development and growth strategy by collaborating with ESS growth team leaders, engagement leaders, business developers and launch and pursuit teams.

6) Other duties as assigned

**Qualifications**:
**EDUCATION**
- Degree or equivalent experience in related field

**TECHNICAL/SOFT SKILLS (required)**
- Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
- Some experience with customer relationship management software
- Proficient Microsoft Office skills (preferred)
- Strong communication skills both written and verbal
- Ability to learn other platforms (i.e. Microsoft Dynamics)required
- Strong grammar and proofreading knowledge
- Effective organization, prioritization and time management skills
- Attention to detail

**EXPERIENCE**
- 1-3 years’ relevant experience in a related field or area
- Demonstrated experience managing multiple projects of low to moderate risk
- Ability to interact with multiple levels of leadership

**LEADERSHIP SKILLS (required)**
- Cultivates a safe environment to ask questions, share innovative ideas and make suggestions; provides coaching on an informal basis
- Provides on-the-job training and directs others to relevant development opportunities
- Provides relevant and timely performance feedback to others, both positive and constructive
- Provides peer-to-peer collaboration and guidance
- Helps build a diverse and inclusive culture in the workplace

Compensation Range: $44,700 - $71,500