Excellent Opportunity

1 week ago


McLean, United States PSRTEK Full time
Job DescriptionJob Description

Hi,

Greetings from PSRTEK Inc.

We are looking for Ping Support Specialist in Mclean, VA. This a contract position with one of our clients. Please find the detailed job description below for your reference. Kindly check and let me know your interest with your updated resume.

Role: Ping Support Specialist

Work Location: Mclean, VA (Day-1 Onsite)

Duration: Contract

Job description:-

As a Senior Operation Support Specialist, you will handle support issues for Ping Identity's integrations using PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits.


You Will:

  • Assist with business application engagements and Investigate issues and queries using the existing bodies of knowledge and Standard Operating Procedures (SOP)
  • Communicate frequently and proactively follow up with the stake holder by phone, email and internet meeting systems
  • Contribute to knowledge base
  • Participate in on-call rotation

You Have:

  • At least 3 years of technical support with Ping Identity's products.
  • Advanced technical proficiency with PingFederate and either PingAccess or PingDirectory

You Will Have an Advantage If:

  • Linux-based and Windows server OS management SAML/OAuth/OIDC
  • Lightweight Directory Access Protocol (LDAP) and Directory Services Networking.
  • Load Balancers, Firewalls, IP, DNS PKI, X.509 certificates
  • Internet Protocols (HTTPS/SSL/TLS etc)
  • You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers
  • Experience with APIs (knowledge of REST and SCIM)
  • Experience with scripting languages


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