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IIQ Support Specialist

2 months ago

McLean, United States Hexaware Technologies Full time

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.


The Hexaware Advantage: Your Workplace Benefits

  • Excellent Health benefits with low-cost employee premium.
  • Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
  • Unlimited training and upskilling opportunities through Udemy and Hexavarsity


Role: IIQ Support Specialist

Location: Mclean, Virginia

Experience: 5 + years

Work Mode: Day-1 Onsite

Salary Range: As per Market

Job Key Responsibilities:

  • Provide support for the implementation and administration of IAM platforms
  • Resolve and respond to break/fix requests, monitor environment, support Digital Technology in any process for development, QA, and production environments
  • Resolve level 2 tickets including bugs, outages, new feature request
  • Collaborate with other IAM team members to provide guidance on IAM related matters and provide input to solution design and system support.

Qualifications:

What’s needed to succeed (Minimum Qualifications):


3+ years of domain experience

An advanced level of understanding of Enterprise or Customer Identity & Access Management, Single Sign-On, Multi-Factory Authentications (MFA), and Authentication, Identity Governance & Administration concepts in depth understanding of identity Protocols and technologies: Sailpoint IIQ, SailPoint Identity Now, Active Directory, API Gateways, SCIM, and platforms such as Ping Identity.

Expertise of software lifecycle development and automated cloud infrastructure deployment

Reliable, punctual attendance is an important function of the position


The Role Offers:

The Senior Analyst and Support Specialist – (IAM) will be performing analysis of IAM systems. They will work closely with development teams, IT security experts, and other partners to integrate secure identity solutions throughout the product lifecycle and cultivate open communication and collaboration to ensure successful IAM implementation and adoption across the organization

The role also actively participates in compliance efforts by ensuring IAM systems adhere to relevant regulations and internal policies, while also conducting regular audits and assessments to identify and address potential compliance gaps. The ideal candidate will continuously stay abreast of evolving IAM practices, industry standards, and emerging threats. Adapt and implement new technologies and processes to maintain a robust and secure IAM environment.


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