Digital Communications Manager

4 weeks ago

Chicago, United States NORC at the University of Chicago Full time

**JOB SUMMARY**:
NORC at the University of Chicago seeks a talented and experienced digital communications professional to join its Strategic Communications team. This is an exciting role for a team player who excels at web production, social media and project management.

**DEPARTMENT**:Strategic Communications and External Affairs**

Strategic Communications and External Affairs supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, and select project-level communications.

**RESPONSIBILITIES**:

- Publish engaging content on NORC's website, ensuring it aligns with NORC’s brand standards for clean design and narrative clarity.
- Oversee content development for NORC's social media accounts, maintaining a consistent brand voice and engaging with audiences effectively.
- Manage digital communications projects, keeping timelines and budgets on track and updating stakeholders.
- Edit and proofread content to ensure accuracy, clarity, and consistency.
- Create pixel-perfect, responsive web layouts based on mockups from our design team.
- Track and analyze both web and social media performance metrics to evaluate the effectiveness of digital communication strategies.
- Collaborate closely with Strategic Communications colleagues, NORC researchers, and other staff and outside vendors to develop and execute high-quality, integrated communications and marketing campaigns in a timely fashion.
- Provide mentorship and hands-on support for junior members of the digital communications team.
- Liaise across the organization with research groups, faithfully representing the interests of the communications team and NORC’s brand.
- Stay informed about the latest digital communication trends and technologies, and explore opportunities for innovation.

**REQUIRED SKILLS**:

- Bachelor’s degree.
- 8 years of experience in digital communications, with a proven track record of success.
- Strong writing and editing skills, with a keen eye for catching typos and a knack for streamlining text.
- Sharp sense for design accuracy and a fastidious patience to get layouts exactly right.
- Deep understanding of social media algorithms and their impact on content performance, with an instinct for what “pops” in people’s feeds.
- 5+ years experience managing large digital projects across multiple stakeholders, with excellent project management skills and an ability to prioritize and meet deadlines.
- Experience managing multiple vendor relationships
- Proficiency with a variety of website content-management systems (knowledge of Adobe Experience Manager a strong plus but not required).
- Facility with graphics editing software, such as Photoshop and Canva.
- A knack for using project management tools such as Wrike or Asana.
- Ability to work both independently and as part of a collaborative team.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Flexibility to adapt to changing priorities and work under deadline.
- Strong references from prior supervisors.

**SALARY AND BENEFITS**:
The pay range for this position is $96,000- $144,000.

This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to:

- Generously subsidized health insurance, effective on the first day of employment
- Dental and vision insurance
- A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
- Group life insurance, long-term and short-term disability insurance
- Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
- NORC’s Approach to Equity and Transparency_
- Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC)._

**WHAT WE DO**:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

**WHO WE ARE**:
**EEO STATEMENT**:

- NORC is an affirmative action, equal opportunity employer that values and actively seeks

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