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Customer Service Representative
4 months ago
Overview:
**Responsibilities**:
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Utilize sales techniques to promote products and upsell when appropriate
**Requirements**:
- Proven experience in customer service
- Excellent communication skills
- Ability to analyze and solve customer problems
- Demonstrated ability to communicate effectively and professionally
- Familiarity with phone etiquette and customer service best practices
**Job Type**: Part-time
Expected hours: 20 - 30 per week
Experience level:
- No experience needed
- Under 1 year
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Hoover, AL 35244 (preferred)
Ability to Relocate:
- Hoover, AL 35244: Relocate before starting work (preferred)
Work Location: In person