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Customer Service Representative

4 months ago


Hoover, United States State Farm - Ben True Agency Full time

Overview:
**Responsibilities**:

- Provide information about products and services
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Utilize sales techniques to promote products and upsell when appropriate

**Requirements**:

- Proven experience in customer service
- Excellent communication skills
- Ability to analyze and solve customer problems
- Demonstrated ability to communicate effectively and professionally
- Familiarity with phone etiquette and customer service best practices

**Job Type**: Part-time

Expected hours: 20 - 30 per week

Experience level:

- No experience needed
- Under 1 year

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Hoover, AL 35244 (preferred)

Ability to Relocate:

- Hoover, AL 35244: Relocate before starting work (preferred)

Work Location: In person