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Account Manager, National Accounts

4 months ago

Newark, United States Prudential Full time

Job Classification:
Investment Management - Investments

Group Insurance is an operating unit within the U.S. Businesses Division that primarily focuses on creating, distributing, and administering a complex range of life and disability insurance products for many top Fortune 500 companies. Prudential’s Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world. The group is comprised of early talent, experienced, and executive teams with a keen focus on customer and marketplace centricity.

Prudential’s Group Insurance (GI) National Account Organization (NAO) Account Management team is seeking a National Account Manager who will be responsible for establishing and maintaining cooperative relationships with customers, brokers, consultants, and internal business partners—resulting in increased sales revenue, customer persistency, and customer satisfaction with existing Group Life & Disability National Account cases. This position also entails working closely with our Account Executives in executing customer-specific business plans that are linked to Group Insurance goals and objectives. Some travel is required. Daily activities include but are not limited to:

- Business Development
- Coordinating Marketing, Sales, and Support service for assigned accounts
- Possessing an understanding of your assigned customers’ requirements and initiating actions that maintain high levels of customer satisfaction
- Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers
- Presenting products, services, and plan design information to meet customer needs
- Addressing customer questions and concerns regarding any aspect of our product offering Talent Management
- Providing guidance to junior staff

Qualifications:

- 2-3 years’ experience in Group Insurance and benefits
- Customer management experience (preferred)
- Experience in Group Insurance underwriting or financials (a plus)
- Strong customer service focus - A detail-orientated individual with strong analytic, organization and time management skills
- Excellent communication skills
- A solid knowledge of Prudential’s Group Insurance product and services

This is a hybrid role.

LI-IN
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

- Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

- We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit

to learn more about our values, our history and our brand.

- Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

- The Prudential Insurance Company of America, Newark, NJ and its affiliates.

for more information about doing business with Prudential.

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