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Administrative Assistant

2 months ago

Stamford, United States Maternal Fetal Care Full time

**Description**

Administrative Assistant position for an established, thriving private practice specializing in high risk obstetrics. There are multiple administrative assistant positions within the practice. Job responsibilities may be allocated to a specific administrative assistant for day-to-day duties; however, ideally all administrative assistants should be able to cover for each other, in case of absence/PTO, etc.

**Responsibilities**
- Open office at beginning of day and close office at end-of-day according to set procedures
- Check-in patients following new patient/existing patient protocol
- Answer phones and complete request and/or direct accordingly (intake info, messages/questions for clinicians, scheduling, billing, etc)
- Greet and manage patients at front/back office
- Check-in patients and collect documentation
- Check-out patients, book follow-ups, process payments
- Input insurance information for new patients and update for existing patients each time a patient comes in for an appointment
- Manage scheduling:

- Make appointments
- Update schedule as needed per patient and/or clinicians schedules
- Print all schedules at end of day and distribute them appropriately
- Obtain insurance pre-certification as needed for:

- New pregnancies
- Surgeries
- Ultrasounds (for specific insurance plans)
- Deliveries
- Create and help maintain patient charts
- Track, order and stock medical and office supplies
- Keep office environment tidy and presentable

**Qualifications**
- Superior interpersonal and organizational skills and demonstrated ability to multi-task
- Excellent verbal and written communication skills.
- Ability to prioritize and thrive under pressure while maintaining a positive demeanor (i.e, when phones are ringing, patients are coming in, staff has questions, etc).
- Ability to move about the practice/department and between workstations.
- Ability to adhere to HIPPA and privacy standards
- Experience in a clinical setting highly preferred. Demonstrated record of progressively responsible administrative experience in health care or clinical setting, preferably L&D or OB setting
- Proven track record of working collaboratively with physician and administrative leadership.
- Ability to occasionally lift or carry light equipment or supplies.
- Bilingual (English/Spanish, English/French) a plus

**Job Types**: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Stamford, CT 06905 (required)

Ability to Relocate:

- Stamford, CT 06905: Relocate before starting work (required)

Work Location: In person

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