Medical Administrative Assistant

3 weeks ago


New York, United States Morgenstern-Bonheur Medical Group, P.C. Full time

Title: Front Desk, Medical Administrative Assistant

Location: Upper East Side, Manhattan

Work Days: Monday-Friday, Full-time position
Position Summary:
An upper east side gastroenterology practice is seeking a medical office professional who can multitask and independently handle a variety of administrative tasks.
- Must appreciate that caring and positive attitude will have a significant impact on patients’ experience with our practice.
- Is one who is looking for long term employment

Experience is preferred but we are willing to train the right person.

Job Responsibilities include:

- Answering phones, responding to inquiries and triaging calls to appropriate staff members
- Verifying and updating patient demographic and insurance information within the electronic health record system.
- Scheduling & confirming office appointments, laboratory and diagnostic tests, and endoscopic procedures
- Verifying insurance and obtaining precertification authorization numbers as needed.
- Ensuring that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
- Ensuring an efficient flow of patients within the office and a continued positive patient experience.
- Collecting co-payments, outstanding balances, etc. at or prior to time of service
- Managing standard fax, scanning, sorting, documenting in, and maintaining medical records
- Communicating and collaborating with staff members
- Maintaining patient confidentiality at all times
- Performing other related duties as assigned

**Benefits**:

- Full-time position
- Health Insurance offered
- Paid Vacation
- Paid sick days
- Paid Holidays
- Clean and collaborative work environment

Pre-requisites:

- Excellent communication skills
- Outstanding customer service skills
- Performs well under stress
- Works well in a team
- Possesses work ethic and a professional manner
- Time management skills
- Knowledge of out-of-network benefits, billing, and collections is helpful
- References are required.
- We are a smoke-free and drug-free organization.

Pay: $20.00 - $25.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Gastroenterology

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Medical terminology: 1 year (required)

Work Location: In person



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