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Admissions Coordinator

4 months ago

Glendale, United States Golden Haven Full time

**Golden Haven Care Center (formally known as Glen Oaks) is looking to hire a full-time Admissions Coordinator Come join our winning team**

Full Time

MUST HAVE ADMISSIONS EXPERIENCE

General Purpose: The primary purpose of your job position is to obtain required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by your supervisor. Essential Duties

Assess inquiries and respond to referrers immediately;

Ensure an immediate response to phone, fax, and walk-in inquiries and referrals;

Facilitates admission decision and ensures positive admission experience for customer and family;

Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center;

Ensures proper completion, signing, and distribution of paperwork;

Meets with family and customers on the day of admission and ensures appropriate preparation of room and introduction to nursing staff on the unit;

Communicates admission criteria to referral sources, customers and families;

Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network;

Maintains thorough knowledge of medical, social and financial information relating to Eldercare;

Conducts follow-up on all inquiries which have not yet been converted to admissions;

Works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge, and transfer meetings;

Maintains statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges, and marketing activity; submit to corporate office;

Nurtures referral relationships with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions;

Develops and maintains referral base;

Maintain an accurate record of available beds/census;

Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures.

Qualifications:
Must hold an active license as a Voctional Nurse with at least two years of experience working in a skilled nursing facility setting.

Knowledge of Skilled Nursing Admission practices, processes, and policies

Must possess the ability to make independent decisions when circumstances warrant such action

Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public

Must be calm and level-headed in emergencies

Must be well-groomed and possess ability to work harmoniously with other personnel

Must possess the ability to minimize waste of supplies, misuse of equipment, et

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices

Be able to follow written and oral instructions

Be knowledgeable in the use of computers, data input and output, etc

Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning