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Brand Engagement Specialist

4 months ago

San Francisco, United States Autodesk Full time

Job Requisition ID #
- 24WD77711

Position Overview

As the Brand Engagement Specialist, you will create and promote exceptional Gallery experiences for visitors as directed by the Brand Engagement Manager. In this role, you will lead tours, and onsite brand activations that act as catalysts to sales, collaborative partnerships, brand awareness, and to serve as an effective brand ambassador to internal and external stakeholders.

**Responsibilities**:
- Tour Management: Coordinate, schedule, and lead both briefing and non-briefing tours at One Market or Autodesk Technology Centers- Gallery Experience: Foster and uphold excellent hospitality standards with all stakeholders, ensuring that all tour interactions are consistent with the Autodesk brand- Tour Narrative Quality: Maintain the relevance of the Gallery narrative to brand messaging, collaborating with SME team members for content integration. Update Ambassador learning pathways and script- Reporting and Analysis: Monitor and report on visitor satisfaction levels for events and tours- Data Management and Quality: Ensure all visitor records are up-to-date and accurate- Events Support: Offer onsite support for Gallery events, under the guidance of the Gallery Events Manager. Help with marketing initiatives to spread awareness about the Gallery- Autodesk University: Provide onsite logístical support for tour experiences, which includes resolving scheduling conflicts, managing the check-in desk, and maintaining A/V equipment- Educational Tours: Partner with AEX to implement and lead experience options tailored to different age groups and sizes- Exhibit Program Support: Monitor exhibit functionality and help coordinate minor installations, maintenance, storage, and shipping- Time Management and Prioritization: You will prioritize and communicate tasks according to Autodesk's Ways of Working

Minimum Qualifications- 4+ years of relevant work experience- BA/BS or equivalent professional experience- You will work onsite Monday - Friday at One Landmark or Pier 9 in San Francisco- You will shift your daily schedule to depending on business needs- Proficient with collaboration technology (Zoom, Slack, Mural, etc.)

Your Impact- Be the Autodesk brand ambassador for customers and other stakeholders- Deliver an outstanding and inspiring brand experience to internal and external audiences- Exemplify an understanding of how tours complement the brand and align with the overall strategy of the global organization
Learn More

About Autodesk

Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

**Benefits**:
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting
Salary transparency

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
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