Bilingual Spanish Home Care Coordinator

2 weeks ago


Brooklyn, United States Heart to Heart Home Care Full time

**Responsibilities include**:

- **Must **be fluent in conversational Spanish
- Match, assign and schedule caregivers based on skill level, availability and customer requirements
- Provide superior customer service and compassion for new clients and their families
- Receive and process incoming requests for new home care services

**Specific requirements include**:

- Superior customer service and strong communication skills (written & verbal)
- Excellent administrative and clerical skills
- Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
- Remain composed, professional with a positive attitude under pressure and excel in time management
- Availability for after-hours, weekend and holiday coverage schedule.

**Other**:

- Troubleshooting and educate staff on how to use our call in & call out system
- Any other duties related to the position.

The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.

**Job Type**:
Full-time

**What we offer**:

- **Supportive management team**:

- **Growth opportunities**:

- **401K Retirement Benefit**:

- **Sick day and PTO benefits**:

- ** Employee of the month**

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Brooklyn, NY 11201: Relocate before starting work (required)

Work Location: In person



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