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Office Assistant

4 months ago


North Chesterfield, United States Portersville PRD Full time

**Office Assistant - Industrial Valve Sales & Service**

Portersville PRD is a certified valve service and repair facility and leading provider of Pressure Relief Devices and related products and solutions for the power, chemical, and oil and gas industries. With facilities in New Castle PA, Tallmadge, and South Point OH, Blountville TN, Richmond VA., Portersville PRD is recognized for its engineering and technical experience and focus on solving the most difficult industry challenges.

**Job Title: Office Assistant**
**Location: Chesterfield, VA**
**Reports To: Team Leader**

**ESSENTIAL DUTIES AND RESPONSIBILITES**
- Develop quotations and establish lead time, conduct order placement
- Establish rapport and ongoing customer relationships
- Expedite orders as needed
- Handle incoming sales calls with knowledge and professionalism
- Answer technical questions with assistance from production, as necessary

**Knowledge, Skills, and Abilities**:

- Associates degree or equivalent experience
- A minimum of 2 years’ experience in a sales environment with customer support experience.
- Mechanical aptitude is highly beneficial
- Excellent interpersonal, verbal communication skills and proven ability to maintain high customer service.
- Ability to multi-task and manage priorities in a fast-paced environment. (CRITICAL)
- Strong work ethic which includes the willingness to accept “ownership” of assigned tasks and to accept “accountability” for those tasks.
- Must be a team player able and work closely with other support personnel.
- Strong knowledge of Microsoft Office
- QuickBooks Enterprise and CRM software experience beneficial

**Additional Details**

Portersville PRD provides our team with everything needed for success, including industry leading products, and ongoing training and sales tools. We reward hard work and success with a competitive salary, benefits package, and a retirement savings program, which includes 401(K) with company match.

**Salary**: Depending on Experience

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus opportunities

Work Location: In person