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Administrative Support Assistant

2 months ago

Norfolk, United States U.S. Army Medical Command Full time

**Duties**:

- Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
- Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client.
- Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
- Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.
- Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

**Requirements**:
**Conditions of Employment**:

- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- Satisfactorily complete an employment verification (E-Verify) check.
- A one year probationary period may be required.
- Ability to work occasional Saturdays for special events.
- Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
- Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.

**Qualifications**:
**Minimum Qualifications**:

- Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
- Basic computer skills to include proficiency in Microsoft Suite or equivalent.
- Experience in using a point of sales software.
- Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
- Typing proficiency - 40WPM.

**Highly Preferred Criteria**:

- Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

**The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

**Education**:
This job does not have an education qualification requirement.

**Additional information**:
**Area of Consideration**:
**Salary Information**:
Salary is pro-rated based on a 40-hour work week. Hourly salary is:

- NF-03 $16.78ph -($35,020.00pa) **PCS Costs**
- Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

**Pay-Band (NF or CY) Allowances and Differentials**
- This is a pay-banded position.
- Sunday premium pay may be authorized by the Garrison Commander. **_If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay._** When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
- **Note: this position is not authorized for Sunday premium pay and night differential.**

**Incentives and Bonuses**
- Incentives will not be paid.

**Non-Foreign Overseas Allowances**
- Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

**Please check out our Applicant Information Kit**:
**Scheduling Information**:

- _Below defines theemployment category for this position: _**:

- Full-Time** (40 guaranteed work hours per week)
- Work schedule to be determined after hire.

**Other**:

- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Benefits

Review our benefits

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Highly Preferred Criteria, and Integr