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Strategy and Operations Manager

3 months ago

Rolling Meadows, United States Gallagher Full time

About Us:
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

**Responsibilities**:
The Manager - Corporate Strategy & Operations will operate as a key member of Gallagher's Internal Consulting group, focusing on driving the company's corporate strategy and operational efficiency. They will collaborate with senior leaders and staff to address critical business issues and support decision-making processes that will fuel growth and success. Assignments for this role will primarily revolve around redesigning Gallagher's future operating models, implementing strategic organizational changes, and managing programs across various initiatives. The Manager will be responsible for leading projects that involve quantitative analysis, business case modeling, designing innovative work methods, restructuring business and functional units, providing change management support, assess the potential for technology and offshoring, and cultivating strong internal client relationships.

**Essential Duties and Responsibilities**

Collaborate with functional and divisional business leaders to facilitate processes related to Organization Design and Development, with a strong focus on enhancing corporate strategy and efficiency.
- Define innovative solutions to address critical issues such as organizational effectiveness, talent management, and overall business performance improvement.
- Utilize exceptional problem-solving skills to craft and present actionable recommendations, working closely with leadership to implement solutions.
- Develop comprehensive business cases, quantifying the financial impact and identifying sources of value for strategic initiatives.
- Generate hypotheses for business performance improvements, structure and conduct data analysis to drive informed decision-making.
- Develop process flows and change diagrams to identify and implement organizational and workflow enhancements that align with the corporate strategy.
- Maintain and update project management documents to ensure effective tracking and communication of progress.
- Take ownership of driving the implementation of improvement programs and initiatives.

Qualifications:
**Critical Competencies for Success**

**Strategic Partner**
- Demonstrated ability to think strategically, identify and solve difficult business problems
- Strategic mindset with an ability to think broadly, frame key questions, develop analytical frameworks and then create a work plan to deliver an answer and clearly synthesize the results
- Definition and development of strategic frameworks to articulate Gallagher's strategies to various stakeholders
- Collaborate with various divisional and functional groups to aid in strategy, and will own projects end-to-end, developing insightful analyses and communicating in a compelling manner

**Technical Skills**
- Strong quantitative and qualitative analysis skills
- Ability to gather, synthesize and analyze data and draw logical conclusions
- Advanced proficiency in PowerPoint (written presentations for a senior audience), Excel (mathematical modeling of large data sets), Word (white papers)
- Well-developed business judgment. Ability to understand financial and non-financial aspects of a problem and use sound business judgment to recommend actions

**Interpersonal Skills**
- Strong communication skills, both verbal and in written
- Demonstrated ability to work independently with limited guidance
- Demonstrated ability to interact with senior leadership
- Commitment to professional and personal growth

**Minimum **Required** Qualifications**
- Bachelor’s degree
- 2-3 years of management consulting experience

**Preferred Qualifications**
- Experience in the insurance brokerage industry

Compensation and Benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Medical/dental/vision plans, which start from day one
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave

**Other benefits include**:

- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program - elevating your health