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Deli Bakery Operations Manager

2 months ago

Rolling Meadows, Illinois, United States Meijer Full time
About the Role

We are seeking a highly skilled and experienced Deli Bakery Supervisor to join our team at Meijer. As a Deli Bakery Supervisor, you will be responsible for leading and mentoring a team of team members in the day-to-day operations of the deli and bakery departments.

Key Responsibilities
  • Lead and mentor a team of team members to ensure exceptional customer service and sales goals are met.
  • Implement strategies to improve customer service, drive store sales, and maintain store appearance.
  • Responsible for staffing, selection, and hiring to achieve staffing needs.
  • Promote succession planning by providing career paths and identifying development needs for team members.
  • Document and apply disciplinary actions and make recommendations concerning discharge.
  • Responsible for P&L, achieving sales, and maintaining shrink for the department.
  • Model exceptional, fast, and friendly customer service.
  • Communicate the Meijer Friendly Initiative in all team meetings and conversations.
  • Mentor and coach team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
  • Ensure team members are thoroughly trained in all aspects of their jobs and have completed all required training.
  • Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
  • Communicate the Meijer Friendly Initiative in all team meetings and conversations.
  • Promote a safe work environment.
  • Reliable and consistent attendance required.
  • Perform other duties as assigned.
Requirements
  • High school diploma or its equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Rotational assignments in other areas of the store such as meat, bakery, produce, and deli; also customer service and product flow experience is helpful.
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
  • Demonstrated ability to resolve conflict and by addressing root cause issues.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
  • Demonstrated ability to teach suggestive selling.
  • Demonstrated ability to lead an organization that practices working safely at all times.
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions, and team leaders.
  • Successful completion of all required certifications.