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Procedure Scheduler
2 months ago
The **Procedure Scheduler** is responsible for obtaining authorizations and scheduling procedures in a timely manner.
**Essential Functions**:
- Consistently maintain proper documentation within the EMR regarding the procedure authorizations & its details.
- Responsible for loading authorizations in the EMR, per workflow.
- Responsible for making outbound calls to new patients to schedule procedures.
- Responsible for managing and upkeeping procedure folders.
- Diligently notifying and following up with patients and external entities as needed within a timely manner regarding their procedure(s).
- Responsible for answering inbound phone calls in a pleasant manner.
- Responsible for establishing and maintaining positive relationships with external entities.
- Must schedule appointments appropriately and accurately.
- Ability to communicate with patients and third parties proficiently and professionally.
- Creating new patient charts in the EMR, obtaining, and loading accurate information.
- Uploading incoming records/authorizations into the patients’ charts.
- Maintains HIPAA at all times.
- Request medical clearances.
**EDUCATION**
- High school diploma / GED Certification
**EXPERIENCE**
- Three to five years’ work experience in a medical office setting.
- 2 years prior procedure scheduling preferred.
**KNOWLEDGE**
- Working knowledge of insurances.
- Strong office and computer skills, experience with paperless workflows.
- Prior use of practice management and EMR programs.
- Work independently while maintaining a positive attitude.
**SKILLS**
- Skilled communicator and ability to work effectively in resolving problems.- Solid organizational skills.-
- Exceptional attention to detail.-
- Work independently while maintaining a positive attitude.
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