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Strategic Account Manager

4 months ago

Sacramento, United States Connection Full time

Overview:
**What We Do**

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

**Who We Are**

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

**Why You Should Join Us**

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

**Responsibilities**:

- Working under general supervision of the Regional VP Sales, relying on experience and judgement to plan and accomplish goals, the Strategic Account Manager provides proactive strategic sales support to one or more Outside Field Sales Reps and their clients and are responsible for driving additional business with new and existing clients. This is primarily a field sales and end-customer facing position, requiring strong communications skills, but the role also requires extensive interaction and communication with OEM’s, Connection’s Sales Support Reps and HQ Operations teams. Job tasks involves a high degree of understanding of the distribution channel, gaining task knowledge, comprehension, and a deep understanding of technical concepts and the ability to work with Connection’s engineering teams. In addition to having the knowledge and comprehension of standard Connection’s sales support tasks, SAM’s must be able to rapidly analyze, synthesize and evaluate business scenarios, recognizing both opportunities and issues, making decisions and taking appropriate actions that are in the best interest of both Connection and Connection’s Clients.

Qualifications:
**Primary Job Duties**
- Focus on new account development in addition to expanding current business with existing clients
- Record sales activities and meeting; manage opportunity and pipeline and forecasting on salesforce.
- Work closely with Outside Sales Executive on strategic client facing initiatives
- Visit prospective and existing clients to assist Outside Sales Representative with projects and initiatives.
- Work closely with Inside Account Managers (IAM).
- Look for margin opportunities in orders and projects
- Establish and maintain strong manufacturer and distributor relationships
- Leverage current and past relationships with one or more existing, active buying accounts in our large enterprise segment of the market.
- Leverage strong existing relationships with local OEM field sales teams of strategic suppliers such as HP, Lenovo, IBM, Cisco, VM Ware and Microsoft. Ideally has an understanding of their market strategy, mapping and territories and incentive and marketing programs.
- Must be able to travel 20% requirement.
- Performs all other duties or special projects as assigned.

**Attendance**

Employees are required to be present at the approved work location in order to perform the functions of this position.**Travel Requirements**

Occasional travel may be required, less than six trips per year.**Job Qualifications**

**Degree requirements**:Associate's Degree or the equivalent combination of education and work experience**Major if applicable:
**Certifications, Licenses or Registrations required, if any**:

- Microsoft, VMware, Cisco, HP, Dell/EMC sales certification preferred**Minimum years of work experience to qualify for role**:4**Total years of work experience to be fully proficient**:6**Skills, Knowledge and Abilities**
The minimum competencies required to be successful in the position are listed below.

**Required competencies**:

- Adaptable with ability to switch tasks based on shifting priorities- Excellent verbal communication skills with ability to present professional demonstrations
- Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
- Decisive with ability to make a prompt determination and substantiate decision if challenged.
- Interpersonal sk