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Research Nurse Coordinator

3 months ago

Washington, United States Whitman-Walker Health Full time

**About Whitman-Walker**:
Whitman-Walker envisions a society where all persons are seen for who they are, treated with dignity and respect, and afforded equal opportunity to health and wellbeing. Through care, advocacy, research, and education, we empower all persons to live healthily, love openly, and achieve equality and inclusion. For over 50 years, we have been meeting the needs of our communities with the endless dedication of our diverse teams.

**About Whitman-Walker Institute**

Whitman-Walker Institute’s (the “Institute”) mission is to expand the body of knowledge needed to strengthen Whitman-Walker’s programmatic foundation of care, advocacy, research, and education. The Whitman-Walker Institute focuses on the strategic integration of research, policy, and education to improve the health and well-being of underserved communities nationwide, particularly LGBTQ people and people living with HIV. We do so through innovative research, effective stakeholder education, and shaping the systems of care that erect barriers to good health. The Institute is a part of the Whitman-Walker Health System. The Institute also supports Whitman-Walker Health in its mission of caring for the community, providing mission-critical support to Whitman-Walker Health through expanded research, education, policy, and advocacy initiatives.

**Job Summary**

**Core Whitman-Walker Primary Essential Duties**:

- Performs and behaves in accordance with Whitman-Walker’s mission, cultural norms, and core values of dignity, respect, affirmation, and humility.
- Maintain a respectful, non-judgmental, and compassionate manner with patients/clients/staff.
- Demonstrate excellent customer service by identifying and exceeding customer requirements.
- Adhere to Whitman-Walker policies and procedures, with special attention given to HIPAA requirements.
- Maintain data integrity through conscientious use of relevant tools and employing a system of checks and balances.
- Demonstrate organizational skills necessary to multi-task, meet deadlines, and re-prioritize as needed.
- Participate in organizational quality and performance improvement activities.

***Role Specific Primary Essential Duties**:

- Collects participant data, including medical history, vital signs, EKGs, and phlebotomy, and conducts the processing, ordering, and shipping of samples.
- Performs study medication administration including IV placement and medication infusion, and SQ/IM injection administration per study protocol.
- Conduct and coordinate recruitment, enrollment, and follow-up activities maintain active records, and perform relevant data entry for all activities.
- Accurately completes source documents performs or supervises data entry and reviews all quality control processes as needed per protocol.
- Effectively use electronic study tracking and other data systems and troubleshoot and communicate any ongoing issues with such systems, coordinate and train on the use of these systems among other staff.
- Support clinical and biomedical research through detailed observation, measurement, and accurate data collection as defined by the protocol specifications and clinical judgment.
- Coordinates and trains project staff on clinical study procedures, including phlebotomy, HIV testing/counseling, and other sample collection and processing techniques.
- Works with investigators and department leadership to coordinate multiple clinical trials and dedicated project staff.
- Ensures that all protocols are strictly followed, and reviews interview forms and questionnaires for completeness.
- Provides protocol information, informed consent, and educational material to prospective or current clients to facilitate the client's understanding of protocols and treatments.
- Assess and coordinate inventory and ongoing availability of necessary materials and supplies.
- Review, comply with, provide feedback on, revise/update, and assist with training on relevant SOPs.
- Coordinates referrals for case management, primary care, and specialty care as necessary.
- Assess and respond to distress, difficulty, or other emergent issues within the conduct of research protocols.
- Ensure safe and positive experiences for all research participants.
- Work across multiple projects that may shift over time, remaining flexible and balancing priorities.
- Other duties as assigned.

**Management Responsibilities**
- Train and supervise research staff on clinical study procedures across projects

**Core Whitman-Walker Knowledge, Skills, and Talents Required**:

- Ability to work independently with mínimal supervision.
- Ability to manage time and effort to meet strategic objectives and complete work.
- Knowledge of principles and processes for providing excellent customer service, both internal and external.
- Knowledge of all applicable WWH policies and procedures.
- Excellent oral and written communication skills.
- Knowledge of healthcare information systems with the ability to adapt