Current jobs related to IT Service Desk Technical Analyst - Savannah - Plant Riverside District

  • Help Desk Analyst

    7 days ago

    Savannah, Georgia, United States Citi Trends Full time

    Job Title: Help Desk AnalystCiti Trends is seeking a skilled Help Desk Analyst to join our Information Services team. As a Help Desk Analyst, you will be responsible for providing technical support to our employees and resolving technical issues in a timely and professional manner.Key Responsibilities:Analyze technical problems and provide support in a...

  • Technical Support Analyst

    4 weeks ago

    Savannah, United States United Fiber Full time

    United Fiber in Savannah, MO is looking to hire a full-time Technical Support Analyst. Are you an exceptional problem-solver? Would you like to work for a company that will value your contributions? If so, please read on! This IT position earns a competitive wage of $28.00/hour. We provide fantastic benefits, including health, dental, vision, life insurance,...

  • Technical Support Analyst

    4 weeks ago

    Savannah, United States United Fiber Full time

    Job DescriptionJob DescriptionUnited Fiber in Savannah, MO is looking to hire a full-time Technical Support Analyst. Are you an exceptional problem-solver? Would you like to work for a company that will value your contributions? If so, please read on!This IT position earns a competitive wage of $28.00/hour. We provide fantastic benefits, including health,...

  • Technical Support Specialist

    1 week ago

    Savannah, Georgia, United States United Fiber Full time

    About United FiberUnited Fiber is a leading provider of fiber broadband services in Northwest Missouri, serving over 35,000 subscribers. Our mission is to enhance the rural way of life through United, and we take pride in keeping our customers and communities connected.Job SummaryWe are seeking a Technical Support Analyst to join our team. As a Technical...

  • Technical Support Analyst

    1 month ago

    Savannah, Georgia, United States Hire IT People Inc Full time

    Job OverviewPosition: Desktop Support SpecialistLocation: OnsiteContract Duration: 12 monthsRole Summary:The Desktop Support Specialist will be responsible for the imaging, deployment, and technical assistance of laptops, desktops, and peripherals for both in-house and remote users. This role involves configuring and supporting desktop applications while...

  • Technical Services Technician

    4 weeks ago

    Savannah, Georgia, United States Industrial Technical Services Full time

    Job OverviewWe are seeking skilled professionals to join our team at Industrial Technical Services, a mid-sized, locally-owned company that values its employees and prioritizes their safety.As an Industrial Construction Professional, you will be responsible for installing and servicing electrical and mechanical equipment for industrial companies. Our team...

  • Senior Service Desk Representative

    4 days ago

    Savannah, Georgia, United States Hyundai Autoever America Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Service Desk Representative to join our team at Hyundai Autoever America. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesManage and resolve...

  • Help Desk Analyst

    1 week ago

    Savannah, United States Citi Trends Full time

    Role: Tech Desk Support AnalystReports to: IS ManagerPositions Available: 2nd ShiftBased in: Savannah, GACITI TRENDS OVERVIEW:Citi Trends is a high-growth, publicly held retail brand with a fleet of 600+ Stores across 33 States. Our track record of delivering eight straight years of profitability coupled with no debt allows us to invest in people, systems,...

  • Help Desk Analyst

    1 week ago

    savannah, United States Citi Trends Full time

    Role: Tech Desk Support AnalystReports to: IS ManagerPositions Available: 2nd ShiftBased in: Savannah, GACITI TRENDS OVERVIEW:Citi Trends is a high-growth, publicly held retail brand with a fleet of 600+ Stores across 33 States. Our track record of delivering eight straight years of profitability coupled with no debt allows us to invest in people, systems,...

  • MES System Analyst

    2 weeks ago

    Savannah, Georgia, United States Hyundai AutoEver America Full time

    Job Title: MES System AnalystWe are seeking a skilled MES System Analyst to join our dynamic IT team at Hyundai AutoEver America. As a key member of our team, you will be responsible for designing, developing, implementing, and maintaining MES solutions within a manufacturing environment.Key Responsibilities:Develop software for monitoring shops to provide...

  • Systems Analyst 2

    3 weeks ago

    Savannah, Georgia, United States Sunrise Systems Inc Full time

    Job Title: Systems Analyst 2 - Technical Support SpecialistLocation: Local Candidates in the South Georgia areaDuration: 09 months of ContractJob Summary:We are seeking a highly skilled Systems Analyst 2 - Technical Support Specialist to join our team at Sunrise Systems Inc. As a key member of our IT department, you will be responsible for providing...

  • Advanced Services Network Engineer

    1 week ago

    Savannah, Georgia, United States Consolidated Communications Enterprise Services, Inc. Full time

    Job Title: Advanced Services Network EngineerWe are seeking an experienced Advanced Services Network Engineer to join our team at Consolidated Communications Enterprise Services, Inc.About the RoleThe Advanced Services Network Engineer will provide direct customer support for our suite of Advanced Managed Services, including Managed Services, Managed...

  • Tier 3 IT Analyst

    3 months ago

    Savannah, United States Parker's Kitchen Full time

    As a Tier 3 Help Desk Support specialist, you will be responsible for providing advanced technical support and troubleshooting for escalated issues from Tier 1 and Tier 2 support teams. You will handle complex incidents and service requests related to hardware, software, network, and other IT infrastructure components. Your role will involve diagnosing and...

  • Advanced Services Network Engineer

    7 days ago

    Savannah, Georgia, United States Consolidated Communications Enterprise Services, Inc. Full time

    Job SummaryWe are seeking an experienced Advanced Services Network Engineer to join our team at Consolidated Communications Enterprise Services, Inc. This role will provide direct customer support for our suite of Advanced Managed Services, including Managed Services, Managed Router/Switches, Hosted IP PBX, SIP Trunking, ProConnect VoIP, SDWAN, Cloud Secure,...

  • E3 - MES System Analyst (various levels)

    4 months ago

    Savannah, United States Hyundai Autoever America Full time

    Job DescriptionJob DescriptionE3 - MES System Analyst (various levels)  Savannah, GA  Purpose of this position: We seek a skilled and enthusiastic individual to join our dynamic IT team as a "System Analyst.  Presently seeking levels  I, II & III. The MES (Manufacturing Execution System) System Analyst is pivotal in designing, developing,...

  • Help Desk Specialist

    4 days ago

    Savannah, Georgia, United States IronArch Technology Full time

    About the RoleWe are seeking a highly skilled Help Desk Specialist to join our team at IronArch Technology. As a Help Desk Specialist, you will be responsible for providing technical support to users and technical teams, ensuring the smooth operation of our IT systems.Key ResponsibilitiesInstall and test output devices, PC's, and other peripherals, configure...

  • MSP Technical Support Specialist

    2 weeks ago

    Savannah, Georgia, United States Imperium Data Full time

    About the RoleWe are seeking a highly skilled MSP Technical Support Engineer to join our team at Imperium Data. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesConfigure and install Windows and...

  • MSP Technical Support Specialist

    7 days ago

    Savannah, Georgia, United States Imperium Data Full time

    About the RoleWe are seeking a highly skilled MSP Technical Support Engineer to join our team at Imperium Data. As a key member of our IT team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Perform daily system monitoring to ensure the...

  • MSP Technical Support Specialist

    2 weeks ago

    Savannah, Georgia, United States Imperium Data Full time

    About the RoleWe are seeking a highly skilled MSP Technical Support Specialist to join our team at Imperium Data. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesPerform daily system monitoring to ensure...

  • Advanced Services Network Engineer

    4 days ago

    Savannah, Georgia, United States Consolidated Communications Enterprise Services, Inc. Full time

    Job Title: Advanced Services Network EngineerWe are seeking an experienced Advanced Services Network Engineer to join our team at Consolidated Communications Enterprise Services, Inc. This role will provide direct customer support for our suite of Advanced Managed Services, including Managed Services, Managed Router/Switches, Hosted IP PBX, SIP Trunking,...

IT Service Desk Technical Analyst

4 months ago

Savannah, United States Plant Riverside District Full time

Overview:
**AN INSPIRING CAREER AWAITS YOU**

***The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

***We believe people want to be inspired

***Our Grand Performers Receive Many Benefits Including:

- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Pet Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance Program

**Responsibilities**:
**JOB SUMMARY**

IT Service Desk Technical Analyst is a professional who provides technical support and assistance to customers, whether on the phone or in person across multiple properties. Their primary intention is to ensure a client's satisfaction and ability to properly operate any computer, printer or technology they may be having trouble with.

**CORE RESPONSIBILITIES**
- Primary areas of responsibility include, but are not limited to the following:_
- First line support to internal customers, corporate and grand performers
- Address user tickets regarding hardware, software, and networking
- Ask targeted questions to diagnose problems
- Test alternative pathways until you resolve an issue
- Help create technical documentation and manuals by ensuring all issues are properly logged knowledge in the form of notes and manuals
- Utilize peers knowledge to solve problems and be a knowledge base for peers
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Track computer system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Maintain jovial relationships with clients
- Troubleshooting technical issues and developing effective solutions.
- Keeping abreast of the latest advancements in technology, protocols, and best practices.

Qualifications:
**KNOWLEDGE, SKILLS, AND ABILITIES**
- To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent._
- Customer-oriented attitude and strong people skills.
- Certifications in Microsoft, Linux, Cisco or similar technologies is a plus
- Proven successful growth work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
- Hands-on experience with Windows and Windows Server/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices, and other tech products
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Ability to diagnose and troubleshoot basic technical issues
- Ability to provide step-by-step technical help, both written and verbal
- Strong communication skills
- An ability to think critically about systems and to adjust consistently as needed.
- Possess advanced knowledge of hardware and software systems and exceptional analytical thinking abilities.
- Should be able to effectively resolve technical issues
- The ability to use independent judgment in identifying root cause of problems and developing solutions to a variety of problems of moderate to large scope and complexity.
- Excellent written and verbal communication.
- Show an aptitude for on-the-job learning
- Ability to handle stress and work under pressure with professionalism.
- The ability to interact with a wide range of people from different backgrounds and races.
- Ability and willingness to be part of an On Call rotation schedule for customer support

**MINIMUM QUALIFICATIONS**
- Education, _Certifications, Work Experience:_
- At least 4 years of specialized IT experience, service desk support, help desk and c