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Shipping Supervisor

4 months ago

Rancho Cucamonga, United States O'Neill Logistics Full time

Primary duties and responsibilities of this position.
- Works with Operations Management to labor Plan - balancing planning and adjustments, SLAs, and company’s targets; includes handling uncertainties and emergencies against customer service level agreements
- Interacts and maintains a good working relationship with customers and carriers
- Ensures that the team is knowledgeable on necessary and expected processes and ensures that processes are undertaken in an efficient, appropriate, and professional manner.
- Uses a coaching approach, and can teach and explain SOP’s and processes. Knows how to hold associates accountable and instill a culture of discipline.
- Communicates challenges and recommendations to management
- Coordinates efforts of team members to move resources around to support business needs
- Organizes and problem-solves given uncertainties that may present themselves
- Test and provide feedback on IT tools and opportunities to enhance to improve efficiency and carrier experience.
- Superior organization skills and ability to follow up consistently in a fast-paced, changing work environment.

ADDITIONAL SKILLS/PROFESSIONAL CHARACTERISTICS:
Education, formal training, knowledge, skills, abilities, and other characteristics are desired for this position.
- Experience and familiarity with floor functions and key performance indicators of warehousing, distribution or supply chain for the retail sector - preferably in apparel and footwear
- Familiar with Warehouse Management Systems (WMS)
- Synapse a plus
- Basic typing skills
- Strong communication skills, passionate about creating value for organization and customer needs
- Excellent employee and team-building skills
- Willingness to learn
- HS diploma or equivalent
- Bi-lingual preferred

Pay: $65,000.00 - $85,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Ability to Relocate:

- Rancho Cucamonga, CA: Relocate before starting work (required)

Work Location: In person