Durable Equipment Technician

6 days ago


Rancho Cucamonga, California, United States Durofix Inc Full time
Job Overview

The Power Tool Repair Technician is a key member of our team at Durofix Inc, responsible for ensuring the quality and reliability of our power tools. As a customer-focused professional, you will be able to follow and develop processes, and be willing to take on additional duties, including troubleshooting and repair.

This role will interface with our customer service team to coordinate returns and resolve customer issues. You will work directly with customers to address their needs and expectations, and be responsible for receiving product returns and performing post-return analysis.

Key Responsibilities:

  • Repair and maintain power tools to ensure optimal performance
  • Replace parts for TPMS and other equipment
  • Review and clean up quarantined inventory for resale purposes and provide feedback to the sales department
  • Assist with daily warehouse operations, including pick/pack/ship tasks as needed
  • Manage and maintain case logs on repair/return lists across various selling platforms
  • Collaborate with the warehouse supervisor and operations department to ensure seamless communication and workflow

Requirements:

  • Electrical engineering background (1 year of experience preferred)
  • Strong troubleshooting and problem-solving skills
  • Ability to work under deadlines and maintain attention to detail
  • Self-motivated and able to prioritize tasks effectively
  • Ability to thrive in a fast-paced environment


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