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Employment Program Representative
3 months ago
**TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.**
Do you have a passion for helping people and enjoy working with a diverse population? We are seeking an individual who is self-driven, creative, and customer-focused to assist customers and work cooperatively with local partners in the America's Job Center of California (AJCC) and other community-based agencies in the surrounding geographical area. Position also includes conducting job development activities in local communities to connect employers with qualified applicants, provide exceptional customer service when assisting customers in a self-service environment based upon the regulations mandated through the State of California and the Department of Labor, and the Workforce Innovation and Opportunity Act (WIOA). May be required to stand for up to 8 hours a day and perform presentations to employers and AJCC clients on work search-related topics and to inform EDD Workforce Services customers of AJCC programs and services.
The position exists in Brea, but may be required to work in other Orange County offices, including Anaheim and Santa Ana.
Position may include a monthly $250 geographic recruitment and retention pay differential.
Per the Governor's Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).***
You will find additional information about the job in the **Duty Statement**.
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Customer Service in an office environment. Occasional and overnight travel may be required.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- EMPLOYMENT PROGRAM REPRESENTATIVE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-430168
- **Position #(s)**:
- 280-042-9194-039
280-042-9194-015
- **Working Title**:
**Employment Program Representative**
**Classification**:
- EMPLOYMENT PROGRAM REPRESENTATIVE
$3,822.00 - $4,559.00 A
$4,138.00 - $5,180.00 B
$4,751.00 - $5,948.00 C
- **# of Positions**:
- 2
- **Work Location**:
- Orange County
- **Telework**:
- Hybrid
- **Job Type**:
- Permanent, Full Time
- **Work Shift**:
- 8:00am - 5:00pm
- **Work Week**:
- Monday-Friday
- Department Information
- The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
- Special Requirements
- (STD 678), a resume, college transcripts with a minimum of 60 units completed or College Diploma, and a copy of your Employment Program Representative classification test results.
- **
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Application Instructions
Final Filing Date: 5/12/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Employment Development Department
-Attn: Job Control #430168
-Human Resource Services Division, MIC 54
-PO Box 826880
-Sacramento, CA 94280-0001
**Address for Drop-Off Application Packages**
Employment Development Department
-Attn: Job Control #430168
-EDD/Human Resource Services Division (6th floor solar)
-722 Capitol Mall
-Sacramento, CA 95814
-08:00 AM - 04:30 PM
**Required Application Pa
