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Community Health Resource Coordinator Ii

3 months ago

Lancaster, United States Union Community Care Full time

**JOB SUMMARY**

**SPECIFIC JOB DUTIES**

1. Collaborate with individuals and families to create and supplement care plans that are based on trust, healing relationships, cultural humility and an understanding of the impact of social determinants of health.

2. Support and promote social assistance for existing and new patients. Social assistance includes but is not limited to: Health insurance for adults and children Medical Services Housing assistance Mental health referrals WIC and food supplementation Job placement Legal services Domestic violence assistance Translation and interpretation of documents Application support for affordable housing and utility assistance Application support for other public benefits including SSI, disability, etc. Services for seniors and vulnerable adults

3. Enroll adults, children and families in health insurance both public and private.

4. Conduct outreach and enrollment activities to promote health insurance for children, adults and families.

5. Provide services in the language that is most comfortable for the patient/consumer.

6. Serve as an advocate between the patient and other community providers who offer services.

7. Learn and share best practices for providing services, resources, and coverage for patients/consumers. Share this information with other Community Health Resource Coordinators and organization-wide.

8. Represent Union Community Care in coalition meetings, community meetings or in public venues.

9. Serve as social assistance case manager meeting with families on a frequent basis to help eliminate barriers and strategize next steps for achieving their goals.

10. Document referrals, social services and patient communication in the Electronic Health Record.

11. Process referrals and documents on behalf of patients to ensure they receive the care and services required in a timely manner.

12. Serve as an active member of Union Community Care medical and dental teams to coordinate social assistance/social services referrals and close the loop with care teams to ensure integrated care with the patient at the center.

13. Identify and develop relationships with local for
- and non-profit organizations that can potentially make referrals to Union Community Care.

14. Other duties as assigned.

Education Required: Bachelors Degree in Social Work, Human Services or related field.

3 or more years of relevant experience.

Certified Application Counselor or Navigator, required

Skills Needed: must demonstrate an ability to communicate effectively in person and in writing and work collaboratively with community organization representatives, health center staff, and Clinicians.

Ability to effectively document and schedule in the Electronic Health Record.

Must be able to accept tasks and assignments directly from Clinicians and execute with a high degree of reliability and quality.

Ability to work occasional evenings or weekends, as required

Ability to engage effectively at outreach events in the community.

English proficiency required

**ESSENTIAL FUNCTIONS**

In order to fulfill the requirements of this position, duties 1-14 are considered essential functions of the job.

**ORGANIZATIONAL INVOLVEMENT**

This position is required to participate in mandatory all staff meetings, team meetings and trainings.

**Benefits**:

- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person