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Account Manager

4 months ago

Florida, United States HomeTourVision Full time

**Responsibilities**:

- Listening and understanding to the needs of our clients
- Take client orders, and manage their appointments and schedules as necessary
- Coordinate with the editing and photography team to resolve any issues or complaints
- Process client payments and manage billing inquiries
- Keep accurate records of client interactions and transactions
- Helping new clients with the onboarding process
- Continuously assess and evaluate the client experience, making recommendations for improvements as needed
- Update Online Databases

**Requirements**:

- Proven customer service experience, with a track record of exceeding client expectations
- Excellent communication skills, both written and verbal
- Strong organizational and time-management skills as well as attention to detail
- Ability to work independently and handle multiple tasks in a fast-paced environment
- Familiarity with basic office software, such as Google Workspace and CRM systems
- A passion for the real estate industry and photography is a plus

We offer a dynamic and supportive work environment, competitive salary, and opportunities for growth and advancement within the company. If you are a self-starter with a desire to make a positive impact on our clients, we would love to hear from you.

To apply, please send your resume and a cover letter highlighting your relevant experience to. We look forward to hearing from you

**Job Types**: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

**Benefits**:

- Paid time off

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus opportunities

**Experience**:

- Customer service: 2 years (required)

Work Location: In person