Current jobs related to American Girl Personal Shopper - Chicago - Mattel


  • Chicago, Illinois, United States Mattel Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our American Girl Retail team as a Sales Department Clerk (Retail Associate). This role is located at our AG Retail Chicago store and reports directly to the Assistant Department Manager.Key ResponsibilitiesProvide exceptional sales assistance to customers, handling...


  • Chicago, Illinois, United States Mattel Full time

    Position Overview:The Security and Safety Specialist plays a crucial role in ensuring a secure environment for both customers and staff at the American Girl retail locations. This position reports directly to the Retail Security Manager.This role is essential in fostering a safe atmosphere for American Girl patrons and employees while protecting company...


  • Chicago, Illinois, United States Mattel Full time

    Job OverviewAt Mattel, we're committed to creating a safe and secure environment for our customers and employees. As an Asset Protection Associate, you'll play a critical role in maintaining the integrity of our stores and protecting our assets.Responsibilities:* Maintain a safe environment for American Girl customers and employees by monitoring and...


  • Chicago, Illinois, United States Mattel Full time

    About the RoleWe are seeking a highly skilled and experienced Asset Protection Associate to join our American Girl Retail team. As a key member of our team, you will be responsible for maintaining a safe and secure environment for our customers and employees, while also safeguarding company assets.Key ResponsibilitiesMaintain a safe environment for American...


  • Chicago, United States Girls Rugby Inc. Full time

    Girls Rugby, Inc., a national 501(c)3 nonprofit organization, is seeking a passionate and qualified individual to join their team in the greater Chicago area. Girls Rugby’s mission is to empower girls to reach their potential through sport. Girls Rugby combines non-contact, flag rugby programming for children in grades 2-8 with a leadership and...


  • Chicago, United States Girls Rugby Inc. Full time

    Girls Rugby, Inc., a national 501(c)3 nonprofit organization, is seeking a passionate and qualified individual to join their team in the greater Chicago area. Girls Rugby’s mission is to empower girls to reach their potential through sport. Girls Rugby combines non-contact, flag rugby programming for children in grades 2-8 with a leadership and...


  • Chicago, Illinois, United States Girls Rugby Inc. Full time

    Program Manager Job DescriptionGirls Rugby, Inc. is seeking a highly motivated and organized individual to manage our Girls Rugby Chicago programs. As a Program Manager, you will be responsible for developing, implementing, and managing our programs in the greater Chicago area.Key Responsibilities:Develop and implement a high-quality Girls Rugby Chicago...


  • Chicago, Illinois, United States Mattel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our American Girl team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and creating a memorable shopping experience for our guests.Key ResponsibilitiesCustomer Service: Approach, acknowledge,...


  • Chicago, Illinois, United States Mattel Full time

    Job Summary:The Experience Associate (Doll Hair Stylist) is a key role at Mattel's AG Retail Flagship location, reporting directly to the Assistant Salon Manager. This position is responsible for delivering exceptional salon services and adapting to changing business needs.Key Responsibilities:Approach, acknowledge, and assist customers promptly, providing a...


  • Chicago, Illinois, United States Publicis Group Full time

    Job Opportunity:Arc Worldwide is seeking a Freelance Senior Account Executive to support a client with incremental growth on one of their most popular brands. This role requires the flawless execution of a seasoned freelancer to develop and execute a tactical plan for holiday shopper activations at a dozen retailers.Key Responsibilities:Provide day-to-day...


  • Chicago, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Job DescriptionJob DescriptionGirl Scouts of Greater Chicago and Northwest Indiana, (GSGCNWI) is an organization that focuses on helping girls build courage, confidence, and character. We pride ourselves on collaboration, communication, and teamwork. If you are looking for an organization with a mission that impacts the hearts and minds of girls in a...


  • Chicago, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Job DescriptionJob DescriptionGirl Scouts of Greater Chicago and Northwest Indiana, (GSCNWI) is an organization that focuses on helping girls build courage, confidence, and character. We pride ourselves on collaboration, communication, and teamwork. If you are looking for an organization with a mission that impacts the hearts and minds of girls in a...


  • Chicago, Illinois, United States SAMBA Full time

    Unlock the Power of TV Advertising with Samba TVSamba TV is revolutionizing the way brands engage with their audiences through innovative data-driven solutions. As a Senior Account Executive, you will play a critical role in driving sales growth and building strategic partnerships with leading agencies and brands.Key Responsibilities:Act as a trusted advisor...


  • Chicago, Illinois, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Position OverviewThe Girl Scouts of Greater Chicago and Northwest Indiana (GSCNWI) is dedicated to empowering girls by fostering courage, confidence, and character. Our organization thrives on teamwork, communication, and collaboration. If you are passionate about making a significant impact in the lives of girls and their families, GSCNWI is the place for...


  • Chicago, Illinois, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Job OverviewThe Girl Scouts of Greater Chicago and Northwest Indiana (GSGCNWI) is dedicated to empowering girls to develop courage, confidence, and character. Our organization values collaboration, communication, and teamwork. If you are seeking a mission-driven organization that profoundly impacts the lives of girls and their families, GSGCNWI is the right...


  • Chicago, Illinois, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Job OverviewThe Girl Scouts of Greater Chicago and Northwest Indiana (GSGCNWI) is dedicated to empowering girls by fostering courage, confidence, and character. Our organization thrives on principles of collaboration, effective communication, and teamwork. If you are passionate about making a meaningful impact in the lives of girls and their families,...


  • Chicago, Illinois, United States Girl Scouts of Greater Chicago and Northwest Indiana Full time

    Job OverviewThe Girl Scouts of Greater Chicago and Northwest Indiana (GSGCNWI) is dedicated to empowering girls by fostering courage, confidence, and character. Our organization values collaboration, communication, and teamwork, making a significant impact on the lives of girls and their families across our extensive service area.If you are passionate about...


  • Chicago, United States PepsiCo Full time

    Overview2025 Summer Intern: Shopper Insights Intern - MBAPepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to leaders on the frontline, we're excited about the future. We take chances. Together, we dare to make the world a better...


  • Chicago, Illinois, United States American Dental Associates Ltd. Full time

    General Dentist OpportunityAt American Dental Associates, Ltd., we are seeking a passionate General Dentist to deliver quality comprehensive dental care to our patients. Our mission is to make every patient's dental experience comfortable, treating each person as if they're a member of our family.Why Choose Us?We handle all non-clinical tasks, allowing you...


  • Chicago, Illinois, United States Mattel Full time

    Job Summary:The Sales Department Clerk (Retail Associate) is a dynamic role within the Mattel organization, reporting directly to the Assistant Department Manager. As a key member of our sales team, you will provide exceptional sales assistance to customers in a fast-paced, customer-oriented environment.Key Responsibilities:Approach, acknowledge, and assist...

American Girl Personal Shopper

3 months ago


Chicago, United States Mattel Full time

**Company Description** CREATIVITY IS OUR SUPERPOWER.** It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

**The Team**:The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.
**Job Description** The Opportunity**:The Personal Shopper is located at the AG Retail Flagship Chicago location and reports directly to the Assistant Department Manager. This position is responsible for giving customers the highest level of personalized service through client development. The individual we seek has high energy and a positive attitude, is highly organized, efficient, flexible, team-oriented, and strives to create a positive experience for the client and their family.

**What Your Impact Will Be**:

- Provide personalized premium customer service through active listening, anticipating needs, offering suggestions/knowledge regarding product, dining, and store experiences, overcoming objections, and closing the sale, and responding to special requests.
- Build a client base and foster client relationships by optimizing selling opportunities.
- Maintain regular communication with clients via phone and written correspondence, including scheduling appointments on a regular basis.
- Maintain client information in an organized manner.
- Meet or exceeds personal and department sales goals.
- Build rapport with co-workers by offering assistance as needed; act as a mentor to store staff by sharing product knowledge/selling techniques.
- Assists with training new employees to the department.

**Qualifications** What We’re Looking For**:

- High school degree or equivalent, preferred.
- 2-3 years of work experience, specifically sales and client development, preferred.
- Experience working with a broad and diverse work force and customer base, including children, preferred.
- Must have strong organizational and communication skills (both verbal and written).
- Must be available to work evening, weekend, and holiday shifts.

**Additional Information**

**How We Work**:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

- ** We collaborate**: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- ** We innovate**: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- ** We execute**: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

**Who We Are**:
Mattel is recognized as a Great Place to Work and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights