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Membership and Development Manager

4 months ago

Chicago, United States Frank Lloyd Wright Building Conservancy Full time

**Position Type**: Full-time Exempt Position

**Reports to**: Executive Director

**Supervisory Duties**:occasional volunteers and interns

**Workplace Type**:In office

**Overview**

Responsible for member and donor engagement, database management, and donation processing. Manages annual appeals, annual auction and development activities. Integrates organizational fund development priorities into programs and events.

**Essential Duties include**:
**Member and Donor Relations (40%)**
- Prepare all member acquisition and renewal communications and ensure the timely acknowledgment of donations.
- Manage the fundraising and membership budget.
- Provide day-to-day constituent customer service as first-level contact for all member and general inquiries.
- Plan and execute annual fundraising appeals, lapsed member campaigns, recurring giving, and social media fundraising.
- Proactively analyze, identify and engage current and prospective members with the goal of maintaining and increasing membership numbers and revenue.
- Develop membership development strategies, campaigns and initiatives to maximize acquisitions and retention.
- Other duties as assigned.

**Constituent Database Manager (35%)**
- Maintain accurate and updated records for all members, donors and interested parties using Neon CRM.
- Generate segmented lists for constituent communications (e-news and mailings).
- Prepare donor recognition reports for publication as needed.
- Build and support event registration forms in Neon; export data for event planning purposes (nametags, registrations lists, table assignments).
- Work with bookkeeper to process all revenue in Neon Pay.
- Keep up-to-date with all database issues and provide guidance and training to staff to ensure data quality, to fully utilize software capabilities and to analyze member data.
- Recommend data handling procedures to produce reports helpful to member retention and event registration.
- Other duties as assigned.

**Special Events and Fundraising Activities (25%)**
- Manage all aspects of the annual auction, including donation solicitation, organization of items, population of online platform, receipt letters and marketing strategies. Manage auction set-up and close-out during conference week.
- Coordinate special membership retention activities such as Leadership Circle and members-only events.
- Staff the on-site registration at annual conference and other events as needed.
- Other duties as assigned.

**Committee liaison**: Auction, Membership, Fundraising & Special Events

**Qualifications**:

- Bachelor’s degree.
- A minimum of 3 years of directly relevant experience with membership programs, annual fund management, and fundraising activities, preferably with a nonprofit organization. Silent auction experience a plus.
- Proven track record of successful membership development.
- Experience with constituent database management (Neon experience a plus).
- Strong proficiency with Microsoft Office Suite.
- Excellent planning and project management ability.
- Excellent customer service and interpersonal skills; experience working with volunteers, high-profile clients and VIPs.
- Ability to travel out of town 7-10 days per year for conference and events; occasional evening and weekend hours, as needed.

**Additional qualifications**:

- A positive attitude and enjoys managing a variety of responsibilities.
- A creative person who enjoys working with people.
- Ability to play several roles in a small office. Must be professional, flexible, organized and detail-oriented.
- Willingness to learn new skills, and ability to work well both independently and as part of a small team.
- Works well under pressure and maintains a high level of professionalism when executing events.
- Ability to work long hours during events, standing and walking most of the day; frequently going up and down stairs and on and off tour buses.
- Ability to lift and carry boxes of event materials as needed.
- Interest in preservation, architecture, or history is a plus.

**Additional information**:
Occasional weekend event work and overnight travel required (with compensatory time). Our main offices are in Chicago Loop location and our staff works in person.

**Compensation**:Salary is $65,000 with health and dental insurance, disability and retirement benefits.

No phone calls please. Due to the large number of inquiries, it will not be possible to acknowledge responses but we appreciate your interest.

**About the Frank Lloyd Wright Building Conservancy**

Headquartered in Chicago, Illinois, the Frank Lloyd Wright Building Conservancy is a nonprofit organization founded in 1989 to facilitate the preservation and stewardship of the remaining structures designed by Frank Lloyd Wright through advocacy, education and technical services.

The staff and a corps of dedicated and knowledgeable board members and volunteers accomplish the Conservancy’s mission through a variety of strategic initiatives that include: