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Chief Operations Analyst

4 months ago

Chicago, United States City of Chicago Full time

**Job Number**:394818**

**Description**

JOB ANNOUNCEMENT
- Chief Operations Analyst
- Chicago Police Department

**Number of Positions: 1**

**Salary**:$106,620.00**

Under direction, supervises and participates in the strategic planning and development of business process initiatives to improve city programs and operations, and performs related duties as required.

**ESSENTIAL DUTIES**:

- Supervises professional staff engaged in reviewing current programs and operations, conducting data analysis, and creating and monitoring work plans to create efficiencies within city departments
- Interfaces with senior leadership from operating departments, program managers, external stakeholders and the Office of Budget and Management (OBM) to identify and evaluate business needs and to define opportunities for improved efficiency, cost-savings, and process improvements
- Coordinates and oversees professional analysts in the conduct of operations studies, researches techniques, methods, and processes to obtain information on specific areas under review
- Conducts data analysis to determine the sources of inefficiencies and collaborates with professional organizations, sister agencies, and municipalities to learn of best practices and performance benchmarks
- Writes, reviews, and edits reports and manuals documenting study results and recommends changes to improve operations
- Designs in-depth survey questionnaires, scannable data collection forms, and/or web-based data collection systems and uses statistical analyses to evaluate collected survey data
- Develops and oversees the preparation of strategic work plans and timetables used in establishing performance improvement initiatives and the achievement of objectives
- Advises city departments in establishing key performance indicators to effectively measure the ongoing performance of programs and services
- Maintains contact with senior leadership from operating departments and OBM to understand department specific issues relative to budgetary considerations and develops potential solutions to positively impact departmental budgets
- Coordinates and reviews reports and communications recommending changes to work standards, procedures and performance measures
- Monitors implementation plans and evaluates improvements post-implementation
- Develops work standards and conducts performance evaluations of subordinate staff
- Conducts and facilitates training for staff to ensure strategic work plans are developed according to established guidelines

**_ NOTE: _**_The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class._

**Location**: 3510 S. Michigan, Chicago, IL

**Days**: Monday
- Friday

**Hours**: 9:00am - 5:00pm

**Qualifications**

**MINIMUM QUALIFICATIONS**

**Training and Experience**

Graduation from an accredited college or university with a Master's degree, plus four years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting of which two years are in a supervisory role related to the responsibilities of the position, or an equivalent combination of education, training and experience.

***

**NOTE**: You must provide your transcripts or diploma, professional license, valid State of Illinois driver's license, or training certificates at time of processing, if applicable.
- Graduation from an accredited college or university with a Master’s degree in economics, sociology, public policy, statistics, data science, computer science, or closely related fields.
- Previous experience with SQL and Tableau

**SELECTION REQUIREMENTS**

**THIS POSITION IS EXEMPT FROM THE CAREER SERVICE**

**ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.**

**The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.**

**City of Chicago**
- Brandon Johnson, Mayor

**Applications for this position will be accepted until 11:59 pm CDT on 5/XX/2024**

**Job Posting**: Apr 18, 2024, 11:59:12 AM | **Closing Date (Period for Applying) - External**: May 3, 2024, 11:59:00 PM

**BU**: 10 | **Salary**: $106,620.00 **Pay Basis**:Yearly