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Medical Front Office Coordinator/receptionist

2 months ago

Santa Clarita, United States Universal Pain Management Full time

**DESCRIPTION**:
**SKILLS**:

- Can demonstrate general administrative and clerical procedures.
- Excellent customer services skills.
- Knowledge of medical terminology.
- Is a team player and has the ability to work well with physicians, coworkers, patients and others.
- Maintains patient confidentiality in accordance with HIPAA guidelines.
- Utmost level of accuracy and attention to detail.
- Good command of the English language both verbal and written (Spanish-speaking is preferred).
- Excellent computer skills.
- Ability to multi-task and work in a fast-paced environment.
- Dependable with very few unexpected absences.

**RESPONSIBILITIES**:

- Welcomes patients, family members and other visitors.
- Receives incoming calls and provides appropriate responses or directs calls to the proper individual.
- Takes accurate messages.
- Schedules new patient and follow up appointments.
- Develops relationships with referring doctor’s office staff.
- Visits to referring doctors’ offices to maintain strong relationships and problem-solve.
- Collects patient co-pays, deductibles, co-insurance, past balances, and medical records fees.
- Scans medical documents and patient information into the electronic medical records system.
- Communicates with pharmacies and replies as directed by providers.
- Monitors incoming faxes and distributes to appropriate personnel.
- Responds to and complies with requests for information.
- Obtains external medical reports as requested by providers.
- Coordinates maintenance of office equipment.
- Maintains a stock of forms and other printed material used in the office.

**QUALIFICATIONS**:

- High school diploma or equivalent.
- Two years' medical front office experience is a must.
- Certified Medical Assistant for cross-training in the back office is preferred.

Pay: $20.00 - $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Medical office
- Private practice

Medical specialties:

- Pain Medicine

Schedule:

- 8 hour shift

**Experience**:

- Medical receptionist: 2 years (preferred)

**Language**:

- Spanish (preferred)

Work Location: In person