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Medical Front Desk Receptionist

4 months ago

Paramus, United States Kayal Orthopedic Center, P.C. Full time

If you’re looking for a rewarding career that contributes to helping people restore their active, pain-free lives, consider joining the Kayal Orthopedic Center team. We currently have an exciting opportunity for a Full Time Medical Front Desk Receptionist based in Paramus, NJ.

This is a full-time position Monday - Friday 8:00AM - 4:30PM.

**Summary**: Responsible for greeting patients, relaying incoming telephone calls to the appropriate person, and performing assigned medical administrative responsibilities by performing the following duties.

**Duties and Responsibilities** include the following. Other duties may be assigned.
- On the designated time each day, ensures the readiness of the reception area, and ensures that the front desk activities are fully operational.
- Greets patients and schedule, cancel and reschedule patient appointments for routine office visits, consultations, treatments and follow-ups using computer system.
- Re-verify all medical insurance information and scan insurance card into system.
- Check for correct insurance billing address on patient’s insurance card and update system accordingly. (look for correct PO Box or a note from the benefits verifier stating the correct address has been entered into system already).
- Enter necessary changes on computer to update information.
- Collects co-pays and reminds patients of past due balances on day of office visit.
- Confirms patient appointments.
- Documents and notifies Physical Therapist or Chiropractor when a patient cancels an appointment.
- Answers incoming telephone calls on a multi-line telephone system in a professional manner.
- Transfers calls to the appropriate person and tasks messages in accordance with approved telephone procedures.
- Operates standard office equipment to include multi-line telephone, answering machine, photocopy machine, adding machine, and calculator.
- Tasks computer hardware/software issues to IT Director.
- Adheres to all approved policies, procedures, and philosophies.
- Performs other related duties as assigned.

**Skills**

Oral and written Communication

Customer Service and diplomacy

Organization, planning and professionalism

Time Management

Computer Literacy

**Education/Training**

Degree: High School Diploma or Equivalent

**Experience**

Must be bilingual and have prior medical front office experience.

Pay: $18.00 - $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- Desired hourly rate

**Education**:

- High school or equivalent (preferred)

Work Location: In person